Seeking a Dedicated Housekeeper
Bend Ronald McDonald House

Ronald McDonald House Charities® of Oregon and Southwest Washington (“RMHC Oregon”) is seeking a caring, detail-oriented, and hospitality-focused Part-Time Housekeeper to support the daily operations and cleanliness of the Bend Ronald McDonald House.

Position Details

• Status: Part-Time (with flexibility for occasional evenings, weekends, and holidays as needed)
• Compensation: $18.80/hour with a $1.00 differential for bilingual staff
• Benefits: Holiday Pay, Paid Volunteer Hours

Located at St. Charles Health System, our Bend Ronald McDonald House serves as a “home away from home” for families who have traveled for their child’s urgent medical care. The Housekeeper plays a vital role in ensuring a clean, safe, and welcoming environment that reflects our compassionate hospitality principles.

About You

• You take pride in creating calm, clean, and comforting spaces for others.
• You understand that cleanliness supports family well-being, safety, and dignity during stressful times.
• You are detail-oriented, proactive, and efficient.
• You are warm, reliable, and mission-driven.
• You are committed to fostering a diverse, inclusive environment where all individuals are respected and valued.

About Us

RMHC Oregon provides a "home away from home" for families with seriously ill children and supports initiatives to improve pediatric health. For more information on our mission, history, and programs, please visit www.RMHCOregon.org.

RMHC Oregon is committed to creating a diverse environment and is proud to be an equal opportunity employer. We are dedicated to being a place where a diverse mix of talented people want to do their best work. We recruit, employ, train, compensate, and promote regardless of race, religion, color, national origin, sex, disability, age, veteran status, and other protected status as required by applicable law.

Primary Duties and Responsibilities Include

• Maintain overall cleanliness and orderliness of all guest rooms, common areas, kitchens, restrooms, laundry rooms, offices, hallways, and entryways.
• Perform routine and deep cleaning tasks, including sweeping, mopping, vacuuming, dusting, disinfecting high-touch surfaces, window cleaning, emptying trash and recycling, and spot-cleaning walls and furniture.
• Clean, sanitize, and prepare guest rooms for new families, ensuring rooms are stocked, tidy, and welcoming.
• Launder, fold, and restock linens and towels; maintain inventory of housekeeping and cleaning supplies.
• Monitor, reorder, and restock essential items (e.g., toilet paper, paper towels, soap, sanitation supplies).
• Maintain cleanliness of communal kitchens, including wiping and sanitizing surfaces, appliances, sinks, and dining areas; ensuring proper labeling and storage practices are followed.
• Support donation and storage room organization, ensuring items are clean, sorted, and safely stored.
• Follow RMHC Oregon infection control, safety, and sanitation protocols at all times, including proper use and storage of cleaning chemicals and PPE.
• Promptly report maintenance, safety, or facility concerns to the appropriate staff for follow-up.
• Collaborate with staff and volunteers to uphold a safe, calm, and comfortable environment for all families.
• Uphold guest privacy, dignity, and confidentiality in every interaction.
• Assist with other duties as assigned to support smooth House operations.

Experience/ Educational Requirements

• High School diploma or equivalent preferred.
• At least one year of housekeeping/custodial experience in hospitality, health care, residential, or similar settings preferred.
• Experience working in customer service or family-centered environments is a plus.

Skills Required

• High attention to detail and commitment to consistent, high cleaning standards.
• Ability to work independently, prioritize tasks, and manage time efficiently.
• Strong interpersonal and respectful communication skills; collaborative team player.
• Comfort working in an environment serving families experiencing trauma or medical stress.
• Basic computer proficiency for email and internal communication preferred.
• Spanish speaking preferred but not required.

Work Environment

Most work is performed within a home-like setting. The role requires:

• Standing and moving for extended periods, standing, stooping, pulling, pushing, and lifting up
• Lifting and carrying up to approximately 30 pounds.
• Occasional evening, weekend, and holiday work depending on operational needs.

The Ronald McDonald House Charities of Oregon and SW Washington is an Equal Opportunity Employer. We encourage all qualified individuals to apply for positions regardless of race, color, religion, sex, sexual orientation, national origin, age, disability, or any other legally protected status.