Hotel General Manager - Hampton Inn Enfield
New Yesterday
We are currently looking for a General Manager for our Hampton Inn Enfield hotel, located at 20 Phoenix Avenue, Enfield, CT 06082.
Hampton Inn Enfield is one of the 50 hotel properties owned and managed by the award-winning hotel management company, Buffalo Lodging Associates. Buffalo Lodging Associates, a hotel management company based out of Canton, MA has put an emphasis on true hospitality since being founded in 1996. While building an extensive portfolio of 50 hotels, we've partnered with the most respected hotel brands in the business including Marriott International, Hilton Worldwide, InterContinental Hotels Group, Choice Hotel International and Radisson Hotels. The core and heart of our company lies within our dedicated associates, for we wouldn't be an award-winning company without each and every one of them.
A GROWING HOTEL MANAGEMENT COMPANY - COME JOIN US!
We value our associates with competitive compensation plans and other benefits and perks. Some of these benefits include:
Weekly pay
Paid vacation, sick days and holidays
Medical, dental, vision insurance
401K Retirement plan with company match
Travel discounts on our branded properties
Career growth opportunities
Role:
The primary role of the General Manager is to provide leadership, guidance and support to the team, while fostering the Buffalo Lodging Associates (BLA) culture and values- Excellence, Passion, Integrity, Inclusive.
Responsibilities & Duties: Development and execution of operational plans for the hotel, ensuring revenue and guest satisfaction targets are achieved, forecasting financial plans and preparing the annual hotel budget
Leading all associates to achieve BLA's service and satisfaction targets through positive guest experiences
Ensuring proper preventive maintenance of the physical property, mechanical and IT systems, guest rooms, public space, back of the house and exterior following the processes established by BLA.
Managing loss prevention and risk management policies, safety standards and claims reporting
Empathizing and engaging with associates to continually improve hotel culture and embrace BLA core values; Excellence, Passion, Integrity, Inclusive
Manage direct reports by ensuring employment practices are followed, such as recommendations on employment decisions, corrective action, supporting performance management;
Take part as a leader in the community and maintain a positive image for the property and BLA;
Daily involvement in the Sales and Revenue Management function. Supporting sales and revenue through outstanding guest service to each guest and group
Any and all other work as required to complete the primary role of the position.
Qualifications & Requirements: Two (2) and more years' experience as a General Manager of a hotel with Hilton property experience.
Working knowledge of hotel operations - including marketing plans, security and safety programs, personnel and labor relations, budget forecasting, quality assurance programs, maintenance repairs, long range planning.
Bachelor's degree in hotel management, business, or related field; or equivalent combination of education and experience.
Expertise in standard hotel management systems.
Hands-on leadership - our General Managers work directly with all their associates.
Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws.
For further information, please review the Know Your Rights notice from the Department of Labor.
- Location:
- Enfield, CT, United States
- Category:
- Management Occupations