Hilton Garden Inn Atlanta Midtown - Dual Assistant General Manager Join to apply for the Hilton Garden Inn Atlanta Midtown - Dual Assistant General Manager role at Aimbridge Hospitality Hilton Garden Inn Atlanta Midtown - Dual Assistant General Manager 2 days ago Be among the first 25 applicants Join to apply for the Hilton Garden Inn Atlanta Midtown - Dual Assistant General Manager role at Aimbridge Hospitality The Dual Asst General Manager is responsible to ensure guest satisfaction and the efficient operation of 2 hotels by supervising operating departments in the absence of the General Manager and/or the Manager on Duty. Assist the General Manager by continually focusing on achieving hotel profitability through revenue generation, cost control, guest satisfaction, and development of associates. Management-level associates are expected to work as much of each workday as is necessary to complete their job responsibilities; for OEM associates, overtime does apply and is calculated accordingly.

Exempt managers must customarily and regular direct the work of at least 3 full-time associates or their equivalents. Primary duties must consist of administrative, executive, or professional tasks more than 50 percent of the time and job duties must also involve the use of discretion and independent judgement more than 50 percent of the time.

Qualifications

At least 5 years progressive experience in a Rooms or F&B department Hotel; or a 4-year college degree and at least 2 to 3 years experience in a Rooms or F&B department at a Hotel; or a 2-year college degree and at least 3 to 4 years of experience in a Rooms or F&B department at a Hotel. Previous supervisory experience required. Must be proficient in Windows Operating Systems. Must be able to evaluate and select among alternative courses of action quickly and accurately. Must work well in stressful, high-pressure situations. Must maintain composure and objectivity under pressure. Must be effective in handling problems in the workplace, including anticipating, preventing, identifying, and solving problems as necessary. Must have the ability to assimilate complex information, data, etc. from disparate sources and consider, adjust, or modify to meet the constraints of the particular need. Must be effective at listening to, understanding, clarifying and resolving the concerns and issues raised by co-workers and guests. Must be able to work with and understand financial information and data, and basic arithmetic functions. Must be able to convey information and ideas clearly.

Responsibilities

Approach all encounters with guests and employees in an attentive, friendly, courteous and service oriented manner. Maintain regular attendance in compliance with Aimbridge Hospitality standards, as required by scheduling which will vary according to the needs of the hotel. Maintain high standards of personal appearance and grooming, which include compliance with Aimbridge Hospitality's dress code and wearing a nametag when working (per brand standards) Comply and ensure adherence to Aimbridge Hospitality standards and regulations to encourage safe and efficient hotel operations. Comply with certification requirements as applicable for position to include: Food Handlers, Alcohol Awareness, CPR & First Aid. Ensure the efficient operation of the hotel in the absence of the General Manager by supervising and supporting the Guest Services, Food & Beverage, Food Production, Engineering, Accounting, Sales and Housekeeping departments. Communicate and/or correct deficiencies in these departments in conjunction with the supervisor on duty. Use competencies from Aimbridge & Brand training materials to develop self in all operational departments. Work with Department Heads to gain a good understanding of each position and how it affects the operation of the hotel. Assist the General Manager as needed in revenue generation programs. Participate in the sales effort by meeting on-site contacts for evening functions, greeting important clients and participating in sales calls with Sales Team members. Assist the General Manager in the development of managerial and hourly employees through the implementation of Corporate-approved training programs. Participate in (at a minimum) bi-weekly one-on-one's with the Department Heads to facilitate personnel development. Assist in creating an environment where employees make empowered decisions to ensure guest satisfaction. Follow up on all empowerment successes and opportunities with the appropriate Department Head. Assist the General Manager with the creation of financial reports as required by the Corporate Office. Meet all Corporate imposed deadlines as well as those imposed by the General Manager. Participate in required M.O.D. coverage as scheduled. Ensure that training in service standards is taking place in each department using the steps to effective training. Ensure recruiting, hiring and training for Guest Services based on occupancy Approach all encounters with guests and employees in an attentive, friendly, courteous and service oriented manner. Maintain regular attendance in compliance with Aimbridge Hospitality standards, as required by scheduling which will vary according to the needs of the hotel. Maintain high standards of personal appearance and grooming, which include compliance with Aimbridge Hospitality's dress code and wearing a nametag when working (per brand standards) Comply and ensure adherence to Aimbridge Hospitality standards and regulations to encourage safe and efficient hotel operations. Comply with certification requirements as applicable for position to include: Food Handlers, Alcohol Awareness, CPR & First Aid. Ensure the efficient operation of the hotel in the absence of the General Manager by supervising and supporting the Guest Services, Food & Beverage, Food Production, Engineering, Accounting, Sales and Housekeeping departments. Communicate and/or correct deficiencies in these departments in conjunction with the supervisor on duty. Use competencies from Aimbridge & Brand training materials to develop self in all operational departments. Work with Department Heads to gain a good understanding of each position and how it affects the operation of the hotel. Assist the General Manager as needed in revenue generation programs. Participate in the sales effort by meeting on-site contacts for evening functions, greeting important clients and participating in sales calls with Sales Team members. Assist the General Manager in the development of managerial and hourly employees through the implementation of Corporate-approved training programs. Participate in (at a minimum) bi-weekly one-on-one's with the Department Heads to facilitate personnel development. Assist in creating an environment where employees make empowered decisions to ensure guest satisfaction. Follow up on all empowerment successes and opportunities with the appropriate Department Head. Assist the General Manager with the creation of financial reports as required by the Corporate Office. Meet all Corporate imposed deadlines as well as those imposed by the General Manager. Participate in required M.O.D. coverage as scheduled. Ensure that training in service standards is taking place in each department using the steps to effective training. Ensure recruiting, hiring and training for Guest Services based on occupancy Be in the public areas during peak times, greeting guests and offering assistance as needed. Maintain procedures for handling of the hotel safe specifically with regard to security and initiate a monthly safe audit. Ensure that all scheduled meetings take place on the property.

Property Information

Find us in Midtown, less than two blocks from Georgia Tech and the Midtown MARTA station, providing Downtown access. The Georgia Aquarium and Piedmont Park are both less than two miles away. Enjoy our fitness center and outdoor pool. Our restaurant offers cooked-to-order breakfast and dinner, and our 24-hour store is packed with snacks.Our goal is to make every guest feel at home. What sets us apart is our team-oriented culturewe think as we, not I. We collaborate, support each other, and hold daily Stand-up Meetings to celebrate wins, recognize employees, and discuss ways to continuously improve our service. Our shared commitment is to create unforgettable experiences for our guests. As part of a company managing over 800 hotels worldwide, we take pride in our diverse workforce and people-first approach to business. Our employees enjoy fantastic benefits, including hotel discounts, discount programs, online training courses, management apprentice programs, leadership development opportunities, and much more. So, if you're looking for a place where you can grow, succeed, and belong, come join us! Seniority level Seniority level Mid-Senior level Employment type Employment type Full-time Job function Job function Management and Manufacturing Industries Hospitality Referrals increase your chances of interviewing at Aimbridge Hospitality by 2x Sign in to set job alerts for Assistant General Manager roles. Atlanta, GA $60,000.00-$75,000.00 1 month ago Assistant General Manager - $50,000 Salary Tucker, GA $90,000.00-$120,000.00 2 weeks ago Airport Assistant General Manager II Innovation & Strategic Management Fine Dining / Table Service Assistant General Manager Atlanta, GA $104,100.00-$140,500.00 5 days ago Atlanta, GA $70,000.00-$75,000.00 2 weeks ago Atlanta, GA $14,000.00-$90,000.00 2 days ago Atlanta, GA $160,000.00-$170,000.00 1 week ago Atlanta, GA $65,000.00-$80,000.00 1 week ago Sandy Springs, GA $60,000.00-$65,000.00 2 weeks ago Atlanta, GA $65,000.00-$85,000.00 2 weeks ago Assistant General Manager - Pure Taqueria Brookhaven Brookhaven, GA $55,000.00-$60,000.00 6 days ago Were unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI. #J-18808-Ljbffr