Group Benefits Account Manager

New Today

Candidates must be based in Virginia or North Carolina. This is a fully remote position with minimal travel. Main Duties & Responsibilities: - Serve as the primary liaison for mid-to-large employer group clients, ensuring smooth delivery of employee benefits programs including medical, dental, vision, disability, life, and voluntary products. - Manage day-to-day account servicing needs such as renewals, policy changes, eligibility updates, and compliance-related documentation. - Partner closely with clients’ HR and leadership teams to design benefits strategies that align with workforce needs, budget considerations, and long-term retention goals. - Oversee implementation of new benefit plans, ensuring a seamless onboarding process for both employers and employees. - Conduct regular client reviews to assess plan performance, utilization trends, and satisfaction, recommending adjustments when needed. - Collaborate with carriers to negotiate renewals, resolve escalated claims issues, and secure competitive pricing and plan designs. - Deliver proactive communication and educational support to clients and their employees, including benefit presentations, enrollment support, and employee-facing materials. - Stay current on state and federal regulatory changes impacting group benefits and ensure clients remain compliant with ACA, ERISA, COBRA, and other applicable requirements. Skills & Requirements: - Proven experience managing group health and ancillary benefit programs, ideally in an agency or brokerage environment. - Strong knowledge of medical, dental, vision, life, disability, and supplemental benefit offerings. - Skilled at navigating carrier relationships, renewals, and claims resolution processes. - Ability to interpret benefit plan documents and provide clear guidance to clients and employees. - Excellent organizational skills with the ability to balance multiple client priorities simultaneously. - Strong communication and presentation abilities, with experience leading benefit meetings and employee education sessions. - Familiarity with regulatory guidelines (ACA, ERISA, COBRA, HIPAA) and best practices for maintaining compliance. - Proficiency with benefits administration systems, spreadsheets, and client management tools. tags: employee benefits consultant, employee benefits account manager employee benefits account executive
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Location:
Richmond
Job Type:
FullTime

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