General Manager

New Yesterday

POWDR is an adventure lifestylecompanythat inspires every human being with cool experiences in awesome places.Within POWDR’sportfolio are seven mountain resortsincluding Copper Mountain and Eldora Mountain Resort in Colorado; Boreal Mountain Resort and Soda Springs in the Lake Tahoe region of California; Mt. Bachelor in Oregon, SnowbirdinUtah andSilverStar Mountain Resort in British Columbia, Canada. Included in the POWDR portfolio, is Stovepipe Wells located in Death Valley National Park, operated under a long-term concessions contract with the National Park Service. Zion Lodge is in National Register of Historic Places designed in 1924 by Gilbert Stanley Underwood in the National Park Service rustic style. The Zion Lodge is a year-round operation with 76 hotels rooms, 6 suites and 40 cabins as well as a restaurant, outside grab and go café, bar, gift shop and auditorium space. In the year 2025 a coffee and wine bar will be opening. Zion Lodge is a welcoming, safe, and environmentally responsible resort providing accommodations and services inside Zion National Park. Over the next few years, the resort will undergo upgrades to rejuvenate accommodations and dining for public enjoyment. Renewable energy projects and energy efficiency upgrades will also be completed as well as other Sustainability innovations. POWDR operates Zion Lodge under a long-term concession contract with the National Park Service. Key Responsibilities: Oversee all aspects of concession operations, including lodging, F&B, retail, and recreational services. Develop and implement strategic plans to enhance guest satisfaction and operational efficiency. Ensure compliance with all federal, state, and local regulations, as well as park policies and guidelines. Ensure the ESQ (environment, safety, quality) management system is fully implemented, maintained and continually improved as per ISO management system standards 14001-Environment, 45001-Occupational Health & Safety, and 9001-Quality. Manage budgets, financial reporting, and cost control measures to achieve financial targets. Lead, train, and motivate a diverse team of employees, fostering a positive and productive work environment. Collaborate with park management and other stakeholders to address operational challenges and opportunities. Monitor and evaluate guest feedback, implementing improvements to enhance the overall guest experience. Ensure the maintenance and cleanliness of all facilities and equipment. Promote sustainability and environmental stewardship in all aspects of concession operations. Guide major captial improvements to the facility and manage ongoing maintenance upgrades Qualifications: Bachelor's degree in Hospitality Management , Business Administration, or a related field. Minimum of 5 years of experience in a senior management role within the hospitality or tourism industry. Strong leadership and team management skills. Excellent communication and interpersonal abilities. Proven track record of achieving financial and operational goals. Knowledge of environmental and sustainability practices in the hospitality industry. Ability to work in a dynamic and fast-paced environment. Passion for nature and commitment to preserving the natural beauty of Zion National Park. Competitive salary and performance-based incentives. Comprehensive health, dental, and vision insurance. Retirement savings plan with company match. Opportunities for professional development and career advancement. Employee discounts on park services and amenities. Destination Zion Lodge is an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity or expression, pregnancy, age, national origin, disability status, genetic information, protected veteran status, or any other characteristic protected by law.
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Location:
Salt Lake City, UT, United States
Category:
Management & Operations

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