About The Role

The experience expected from applicants, as well as additional skills and qualifications needed for this job are listed below.

Nili Lotan is seeking a General Manager for its Greenwich Location. The General Manager will lead and inspire a team of sales associates, and stylists and support staff to deliver exceptional results, uphold brand standards, and ensure an elevated customer experience. In addition to operational leadership, this role carries a dedicated focus on VIC (Very Important Client) development—building, nurturing, and retaining top-tier clientele through high-touch service, events, and personalized engagement strategies. This position is base + a competitive commission and is based in Greenwich, CT.

Responsibilities

Achieve and exceed goals through sales strategies, clienteling, sourcing new customers and maintaining and building productive long-term relationships with existing customers. Initiate conversation, share advice, and share product knowledge to interact with the customer in every zone in a personalized, genuine way. Support an environment of teamwork, trust and collaboration with peers, customers, and supervisors. Build credibility and trust as a Senior Stylist by staying current with market competition, industry, fashion trends and customer shopping behaviors.

Qualifications

5+ years of Digital or Retail Sales and Client Service experience in the luxury environment. Experienced stylist who has an active and established client book. Acumen of Shopify technology/platform is highly desirable. Knowledge of cash register systems, basic computer skills (iPad/Laptop, Mobile POS, and Internet). Excellent verbal and written skills to accurately complete all business reports and client related communications. Ability to adjust priorities and manage time in a fast-paced environment as business evolves.

Personal and Professional Must-Have Qualities

Self-Motivated Resourceful and Independent Problem Solver Professional and Enthusiastic Team Player Client Service Expert Strong Leader

What we offer:

Salary: While the published salary range is a good faith reflection of the targeted salary level for the position, Nili Lotan reserves the right to pay outside of the published range of $110,000-$120,000 annually. In addition, there is a comprehensive benefits package including: medical, dental, vision, paid time off program, retirement plan and a generous employee discount and clothing allowance.

Nili Lotan is committed to building a diverse workforce. We believe diversity in all its forms - gender, age, nationality, culture, religious beliefs and sexual orientation - enriches the workplace. It opens up opportunities for people to express their talent, both individually and collectively and it helps foster our ability to adapt to a changing world. As an Equal Opportunity Employer, we welcome and consider applications from all qualified candidates, regardless of their background..

About Nili Lotan: Nili Lotan, after a very successful career leading design teams at top American fashion houses including Ralph Lauren, Liz Claiborne, and Nautica, launches her own namesake label in 2003, designing a wardrobe of luxurious, chic, and timeless pieces for today's woman, grounded in the belief that a wardrobe should function as an extension of oneself. Her philosophy is that clothes should be elements for self-expression. Lotan’s design process is highly intuitive. She is inspired by women with a strong sense of personal style, and draws from art, music and rock n’ roll to design her collection. By designing pieces she herself wants to wear, Lotan’s collection instinctively resonate with a woman’s lifestyle. Since its debut, the brand has expanded beyond womenswear to include a men’s collection. Nili Lotan has several retail stores in the United States and the collection can be found at upscale retailers throughout the United States, Canada, Europe, Asia and Australia