General Manager at Justin Thompson Restaurants

67 Days Old

Job Description

Job Description
Benefits:
  • Dental insurance
  • Employee discounts
  • Health insurance
  • Paid time off
  • Vision insurance


Position: General Manager
Location: Tulsa, OK (Multiple Locations)

About Us:
The Justin Thompson Restaurant Group (JTR Group) is a Tulsa-based hospitality company known for award-winning restaurants, exceptional guest service, and thoughtful culinary experiences. Our diverse concepts range from elevated fine dining to modern Southern comfort, each delivering warm hospitality and a distinct personality. As we continue to grow, we are seeking a talented General Manager to lead one of our restaurants and uphold our commitment to excellence.

Position Summary:
The General Manager is responsible for leading all front-of-house and back-of-house operations, developing a strong team, delivering memorable guest experiences, and achieving financial goals. The ideal candidate is a proactive and inspiring leader with a passion for hospitality and a strong sense of accountability.

Key Responsibilities:

Leadership & Culture:
  • Hire, train, and mentor a high-performing team aligned with JTRs service standards and values.
  • Foster a culture of respect, teamwork, and continuous improvement.
  • Lead by example with integrity, empathy, and professionalism.
Guest Experience:
  • Ensure every guest receives genuine hospitality and a consistently excellent experience.
  • Respond promptly and professionally to guest feedback.
  • Promote guest engagement, loyalty, and return visits.
Operations Management:
  • Oversee daily operations including service execution, cleanliness, scheduling, and shift flow.
  • Enforce compliance with all health, safety, and sanitation standards.
  • Coordinate closely with culinary leadership to ensure menu quality and execution.
Profitability & Performance:
  • Manage controllables and labor to meet or exceed budget targets.
  • Drive revenue through private dining bookings, community partnerships, and local promotions.
  • Monitor and analyze KPIs to guide decision-making and continuous improvement.
What Were Looking For:
  • Prior experience as a General Manager or Assistant GM in a high-volume, full-service restaurant.
  • Proven ability to lead and develop teams in a fast-paced environment.
  • Financial acumen including budget management, cost control, and an eye for profitability.
  • Strong interpersonal and problem-solving skills.
  • A passion for food, hospitality, and creating memorable guest moments.
What We Offer:
  • Competitive salary with performance-based bonus potential.
  • Health insurance and employee dining discounts.
  • Opportunities for professional development and growth across JTR concepts.
  • A values-driven culture where your voice and leadership make a difference.

Apply
Location:
Tulsa
Category:
Retail

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