The Assistant Center Manager helps run day-to-day operations of this retail location. He or she may be required to open and close the center, help manage productivity and ensure the center’s team delivers world-class customer service to all customers. The Assistant Center Manager is involved with profit/loss, continuous improvement, service delivery levels, personnel management, and business development.

The ideal candidate has a high school diploma or GED (college coursework or a degree preferred), at least one year of retail store operations experience, strong leadership skills, excellent computer knowledge, the physical ability to perform this job (lifting, bending, etc.), and knows how to listen, follow, lead, and help the Center attain defined targets. He or she must have a dynamic personality and must be able to help motivate a team to optimize performance.

RESPONSIBILITIES

Helps with personnel management, which includes recruiting, training, scheduling, and coaching associates

Schedules work assignments and helps facilitate weekly or monthly staff meetings

Monitors, evaluates, and helps maximize customer service delivery and customer satisfaction

Helps develop and implement the store marketing program

Helps manage Center financials and prepare/provide reporting

Manages inventory

Helps oversee Center maintenance, including cleanliness, safety, and organization

Performs other duties as assigned

QUALIFICATIONS

Enjoys fast-paced work environment

Excels at teamwork and multitasking

Career-oriented

High school diploma or GED required

Advanced degree, coursework, or tech school desired

Graphic Design and print production background strongly desired

One year of experience in logistics, retail, or other relevant industry

Strong computer skills, including Microsoft Office and Adobe Suites

Strong customer service skills and abilities

Able to work five day week, including weekend days