Receptionist Skilled Nursing Facility

Location: Santa Rosa Post Acute, Santa Rosa CA

Job Type: Full-Time

Salary Range: $19-$20/hour

About Us:

Santa Rosa Post Acute is a compassionate and resident-centered skilled nursing facility dedicated to providing exceptional care to seniors. We are seeking a friendly, reliable, and organized Receptionist to be the welcoming face of our facility and a key point of communication for residents, families, and staff.

Position Summary:

The Receptionist is responsible for managing the front desk, answering calls, greeting visitors, and providing administrative support to ensure smooth daily operations. This role requires a warm demeanor, attention to detail, and the ability to multitask in a fast-paced healthcare environment.

Key Responsibilities:

• Greet and assist residents, families, visitors, and staff in a professional and courteous manner
• Answer and direct phone calls in a timely and friendly manner
• Manage sign-in/sign-out logs for visitors and staff
• Distribute mail, packages, and messages
• Maintain a clean and organized front desk and lobby area
• Provide administrative support to the nursing and administrative teams
• Comply with all confidentiality, privacy, and HIPAA regulations

Qualifications:

• High school diploma or equivalent
• Previous receptionist or front desk experience preferred, especially in healthcare or senior care settings
• Excellent communication and customer service skills
• Proficiency in Microsoft Office and general office equipment
• Ability to multitask, stay organized, and remain calm under pressure
• Compassionate and professional demeanor

Benefits:

• Competitive pay
• Health, dental, and vision insurance (for eligible employees)
• Paid time off and holidays
• Opportunities for growth and training
• Supportive and team-oriented work environment