Full-Time Sales Manager & Team Coach

Ready to lead from the front, inspire a team, and create unforgettable customer moments? Join The Spice & Tea Exchange as our Full-Time Sales Manager & Team Coach the spark that ignites performance and builds a culture of WOW service.

Were looking for a people-builder with contagious energy, unbridled ambition, and a passion for sales leadership. Your mission: coach, motivate, and elevate a team that consistently delivers extraordinary results and customer experiences.

What Youll Do

Lead & Inspire the Team

• Coach and motivate associates in the moment to build sales skills and confidence.
• Set clear expectations, celebrate wins, and hold the team accountable to results.
• Foster a culture of continuous improvement, positivity, and fun.

Drive Sales & Customer WOW

• Model consultative selling and upselling while delivering white-glove service.
• Use promotions, storytelling, and creative ideas to boost sales and build the ticket.
• Partner with Store Manager on events, community outreach, and marketing initiatives.

Own the Floor Experience

• Lead from the floor during peak times (Mon, Thurs, Fri, Sat & Sun) front and center when it matters most.
• Keep the sales floor dynamic, engaging, and ready for customers.
• Ensure merchandising, restock, and product knowledge flow seamlessly.

What Were Looking For

• A proven sales leader with measurable results (bring your numbers & stories ).
• A natural communicator and motivator who adapts to bring out the best in others.
• Someone who thrives in a fast-paced, people-first retail environment.
• Creative, energetic, and resourceful always spotting ways to improve sales, service, or floor impact.
• Flexibility to lead during retails game-time hours: evenings, weekends, and holidays.

Why Join Our Team?

• Vibrant Work Environment: Enthusiasm is contagious here no two days are alike!
• Innovative Product Playground: Explore teas, spices, and blends while unleashing your creativity.
• Growth & Leadership Development: Hands-on experience that builds your future.
• Recognition & Rewards: Performance incentives, perks, and employee discounts.
• Flavorful Perks: A monthly supply of free spices & teas yes, free.

About Us

At The Spice & Tea Exchange, were a specialty retail shop and culinary wonderland in historic Annapolis. We sell teas, spices, herbs, salts, blends, and accessories and we pride ourselves on WOW customer experiences. Its a fast-paced environment where multitaskers shine, and every day brings a new opportunity to grow.

Here is a link to our Company Culture Card: https://docs.google.com/document/d/1MW37BrR725YrieRnAI-E8cTCxOxPb52zBQWUOE_uGzM/edit?usp=sharing

If youre ready to lead with passion, coach with energy, and elevate every customer encounter this is your platform for success. Apply now and join us in creating a retail experience that goes beyond the ordinary!