Front of House Shift Lead, Edwardsville

Front of House Shift Lead

12 Days Old

Benefits:

Responsibilities

Contributes to the success of the restaurant by problem solving issues and providing excellent guest service and quality food and beverages
Helps train and development of a strong service team
Develop employees by providing ongoing feedback, establishing performance expectations
Provide training and recognition to employees at all levels and maintains a high team-oriented environment
Communicates effectively with the local management team
Ensure that the restaurant operates efficiently and effectively within the companys fiscal and operational guidelines
Controls the inventorying of food and liquor within company standards
Controls labor costs within company standards
Responsible for accurate placing, receiving, and stocking of all food and beverage orders
Ensures secure and safe handling and transportation of funds
Utilize and promote in-house feedback forms, staff evaluations and site evaluations to develop guest-oriented quality of service and delivering the WOW
Support and implement the company local store marketing programs
Responsible for ALL physical/aesthetic maintenance of the restaurant
Maintain a working knowledge of all recipes, products, and production procedures
Ensure established standards of food safety and sanitation are maintained
Ensures all operations are in line with company standards, with exceptional scores including: in-house feedback forms, health inspections and FOH/BOH site evaluations

Skills and Abilities

Strong leadership skills and ability to act as a role model for company standards and uphold policies and procedures
Ability to work effectively within a team
Follow through with all assigned tasks and be flexible to accommodate quickly to newly assigned duties, including duties which may include other So Hospitality Group brands
Ability to follow verbal directions and give clear verbal directions
Ability to work positively in a fast-paced environment
Ability to be on your feet and alert for extended periods of time

Required Qualifications

Education: High School or equivalent
High energy and passion for the industry
2 years or more prior restaurant experience
Knowledge of computers, Microsoft, and Google products
Good people management skills, communication and listening skills
Flexibility and adaptability
Demonstrated time management and organizational skills
Must be internally motivated and detail-oriented and have a passion for teaching others
Reliable transportation

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