Food Service Team Lead

United Health Services (UHS) is seeking a Food Service Team Lead to support daily food service operations and ensure high-quality meal preparation and delivery in a healthcare setting. The Food Service Team Lead plays a critical role in supervising staff, maintaining food safety standards, and ensuring that patient and customer satisfaction goals are met. This role requires strong leadership skills, attention to detail, and the ability to work in a fast-paced environment. Responsibilities include assigning tasks, monitoring food production and service, assisting with inventory management, and ensuring cleanliness and sanitation standards are followed at all times. The Food Service Team Lead also helps train new staff, supports compliance with health regulations, and may assist in resolving service issues. Previous food service experience and a demonstrated ability to lead a team are preferred. Shift flexibility, including weekends and holidays, may be required to meet operational needs.

Position Responsibilities

Essential Functions:

• Oversees food service staff to ensure service standards, tray accuracy, and delivery times are met, and that employees work safely and follow all policies
• Instructs food service staff to complete assignments and all tasks during the shift
• Works closely with kitchen management and supervisory team to address concerns, evaluate menu items, and improve food presentation and service
• Discusses employee-related issues with management, including performance concerns, and provides input for performance appraisals
• Makes coffee and special drinks, pours beverages, prepares dessert items and salads, sets up meal services, and prepares nourishments
• Maintains highest levels of sanitation in work areas and handles food properly to maintain freshness and prevent foodborne illness
• Functions quickly and accurately during meal service, including setup, service, and breakdown of stations or dining rooms
• Delivers food items, nourishments, and supplies to units; sets up and serves meals with correct portion sizes and sanitary conditions
• Works in the dish room, including scraping dishes, operating the dishwasher, transporting clean dishes, sorting silverware, and cleaning food service equipment
• Removes garbage and trash from kitchens
• Receives and stores food and non-food deliveries
• Maintains order and cleanliness in dining rooms; cleans and restocks tables, condiment areas, serving areas, and kitchen equipment
• Attends mandatory in-service training sessions and department meetings
• Follows service delivery standards and complies with all regulations, policies, and safety procedures

Non-Essential Functions:

• Serves on designated committees as assigned
• Completes or assists with special projects as assigned
• Completes all other duties as assigned

Position Qualifications

Minimum Required:

• 1 year of institutional food preparation

Preferred:

• Dining room and/or banquet service experience
• High School Diploma or equivalent

Why You'll Love Working at UHS

At United Health Services (UHS), we believe every connectionto patients, to purpose, to each othermakes a difference. That's why we're intentional about supporting our team in ways that go beyond the job. Whether through meaningful benefits, personal growth, or fun along the way, we're here to help you thrive in work and life.

A Culture of Connection

We support each other like family and create space for every voice to be heard. Engagement Councils, peer recognition, and initiatives like Walk in my Shoes for senior leaders are just a few ways we foster belonging and collaboration. Outside of work, we stay connected through team events like trivia, trunk-or-treat, volunteer days, our staff choir, or seasonal celebrations.

Comprehensive Benefits for Life & Family

We offer medical, dental, and vision coverage starting the first of the month after hire for employees working 24+ hours/week. With flexible plan options and coverage tiers, you can choose what fits your life best. Additional perks include discounted childcare through Bright Horizons and voluntary benefits like pet insurance, legal services, and identity theft protection.

Well-Being & Financial Security

From day one, PTO starts accruing so you can take time to recharge. We support your long-term wellness with a 403(b) retirement plan and company match, flexible spending accounts, access to financial advisors, and up to $400/year in wellness rewards. When life gets tough, we're here with 24/7 EAP counseling, virtual mental health support, a food pantry, PTO donation program, and professional attire through the Classy Closet.

Growth That Moves with You

With access to 100,000+ online courses, leadership programs, tuition reimbursement, clinical ladders, and internal mobility, we help you grow wherever your passion leads. We also continuously review compensation to ensure market competitiveness and internal equity, so you can feel confident your work is valued and rewarded fairly.

A Place to Call Home

Located in New York's Southern Tier, UHS offers more than a careerwe offer a lifestyle. Enjoy four-season recreation, affordable living, top-rated schools, minor league sports, craft brews, a close-knit community, and more, all within reach of the Finger Lakes, the Catskills, and major Northeast cities.

About United Health Services

United Health Services (UHS) is a locally owned, not-for-profit healthcare system in New York's Southern Tier comprising four hospitals, long-term care and home care services, and physician practices in Broome and surrounding counties. UHS provides healthcare and medical services for two-thirds of the region's population, produces $1.3 billion a year in total economic impact, and boasts a workforce of more than 6,300 employees and providers. At UHS, our work is guided by our Values of Compassion, Trust, Respect, Teamwork, and Innovation. Whether you provide direct patient care or support behind the scenes, you are part of a shared purpose: to improve the health and well-being of the communities we serve. Every employee plays a meaningful role in fulfilling our missionwe'd love for you to consider joining us! United Health Services is an Equal Opportunity Employer.