Bon Appetit Management Company Our passion is food! At Bon Appetit Management Company, we are committed to great food and outstanding service. We do not have standardized recipes or central commissaries, instead, our chefs and managers are expected to bring cutting edge food into their cafes. We are a restaurant company that operates in contract food service. That means you will have the freedom to be creative, take risks, and truly shine. We are committed to our staff growing, trying new things, and learning all that they can. Our rapid growth and breadth of accounts translates into exciting opportunities for our people! Job Summary As the Retail Manager, you will support the General Manager or Director in driving operational success across all retail functions. You'll ensure compliance with client expectations, health department regulations, and company standards, while fostering a positive, efficient work environment. This role requires strong leadership to motivate, train, and guide staff in delivering excellent customer service and achieving business goals. Key Responsibilities Oversee daily retail operations and ensure consistent, high-quality service. Plan and execute special functions and promotions. Manage cash handling procedures and maintain accurate payroll and financial records. Hire, train, and schedule frontline staff to meet service expectations. Prepare and submit daily, weekly, and monthly reports as required. Perform other related duties as assigned. Qualifications Minimum 2 years of experience in retail or food service operations management. Background in restaurants, hotels, corporate dining, education, military, or healthcare is a plus. Retail marketing experience is preferred. Strong understanding of cash handling and POS systems. Proficiency in Microsoft Office (Word, Excel, PowerPoint, Outlook). Associate's degree preferred. Associates at Bon Appetit are offered many fantastic benefits including medical, dental, vision, life insurance, disability insurance, retirement plan, paid time off, holiday time off, associate shopping program, health and wellness programs, discount marketplace, identity theft protection, pet insurance, commuter benefits, employee assistance program, flexible spending accounts, paid parental leave, and personal leave. For positions in Washington State, Maryland, or to be performed remotely, click here for paid time off benefits information. Compass Group is an equal opportunity employer. At Compass, we are committed to treating all applicants and associates fairly based on their abilities, achievements, and experience without regard to race, national origin, sex, age, disability, veteran status, sexual orientation, gender identity, or any other classification protected by law. Qualified candidates must be able to perform the essential functions of this position satisfactorily with or without a reasonable accommodation. We will consider for employment all qualified applicants, including those with a criminal history (including relevant driving history), in a manner consistent with all applicable federal, state, and local laws.