Overview
South Florida's beacon of hospitality, Pier Sixty-Six Resort, returned to Fort Lauderdale. From the famed superyacht marina to the iconic spires of the rotating Pier-Top lounge, a new world of elevated experiences is set to unfold around it. The lush 32-acre waterfront enclave is home to the extraordinary luxury resort hosting 325 guest rooms, suites, and villas, plus an exclusive collection of 91 Private Resort Residences, 12 restaurants and lounges, a luxurious spa, curated pool options, and a waterfront promenade with retail and dining. Every space is impeccably designed to both inspire and relax. All are met with exceptional service and refined touches, resulting in extraordinary experiences. The Resort assembles over 600 diverse and talented Team Members to bring Pier Sixty-Six to life and create a new legacy by providing memorable experiences and stellar service to our guests and residents. We aspire to create a caring culture for our team, with state-of-the-art facilities, a first-class employee dining room, and most importantly, a focus on you as an individual, including your welfare and well-being. Pier Sixty-Six invites dedicated, energetic, and polished hospitality enthusiasts eager for growth and stardom to join our team and enjoy highly competitive wages, comprehensive benefits, and a culture that honors and respects you.
We currently have an opportunity for a well-rounded and seasoned Fine Dining Server to join our Pier Sixty-Six Resort team! You will be an integral member of the team that creates distinctively different and authentic experiences for our guests. You will be responsible for greeting guests, taking orders, serving food and beverages, and checking on guest satisfaction. You will use the freedom to go the extra mile to turn guest interactions into moments of magic.
Responsibilities
Able to explain ingredients, preparation techniques and available substitutions
Knowing of and able to talk to customers about daily specials
Be detail oriented
Provide meal recommendations and wine pairing suggestions
Thorough knowledge of FORBES standards
Serve food courses and alcoholic beverages to guests
Set tables according to service standards
Answer questions on menu selections to guests
Communicate with the kitchen regarding menu questions, the length of wait, recooking orders, and product availability
Communicate additional meal requirements, allergies, dietary needs, and special requests to the kitchen
Record transaction in InfoGenesis system at time of order
Check in with guests to exceed guest satisfaction with each food course and/or beverages
Maintain cleanliness of work areas, china, glass, etc., throughout the day
Complete closing duties, including restocking items, turning off lights and fire pit, looking all doors etc.
Present physical and accurate check - 2 copies to guests and process payments
Ensure uniform and personal appearance are clean and professional
Welcome and acknowledge all guests according to company and five-star standards
Run food and bus tables when you find extra time
Anticipate and address guests service needs
Speak with others using clear and professional language
Develop and maintain positive working relationships with others and support your team to reach common goals
Ensure adherence to quality expectations and standards
Move, lift, carry, push, pull, and place objects weighing less than or equal to 20 pounds without assistance.
Thank guests with genuine appreciation
Perform other reasonable job duties as requested by Supervisors
Additional Duties & Responsibilities: Adhere to departmental policies and procedures
Effectively communicate with peers, management, line, and front-of-the-house employees
Practice effective listening: (seek to understand)
Perform related duties as required
Be responsible for the cleanliness of the immediate work area as well as the general property
Subscribe to proper grooming, dress and uniform standards as set forth by Company policy
Be courteous to all guests and coworkers
Maintain behavior consistent with sexual harassment/hostile work environment policy dictated in the Employee Handbook
Be familiar with all Hotel services/features and local attractions/activities to respond to guest inquiries accurately
Maintain complete knowledge of all liquor brands, beers and non-alcoholic selections, correct glassware, and garnishes at Pier Sixty-Six.
Qualifications Energetic, enthusiastic, and motivational individual
Must be able to speak, comprehend, read, and write English
Must have effective communication skills
Ability to implement and uphold service standards
Ability to prioritize and organize work assignments
Ability to interact with all associates and guests of the resort
Ability to work well in stressful, high-pressure situations
Must be able to stand or walk for long periods of time
Experience, Education, & Licensure Minimum 2 years in fine dining service experience in addition to knowledge of Italian Cuisine.
Hotel experience preferred
High School diploma preferred
As a valued member of the CoralTree team, you will receive a comprehensive benefits package that includes: Group medical, dental, vision, life, and disability benefits
Participation in a pre-tax flexible benefit plan for healthcare and dependent care reimbursement
An employee assistance program
Paid time off/sick time
Participation in a 401(k) plan with a company match
Complimentary team member meals
Complimentary room nights at CoralTree Hospitality managed properties
Join us in creating unforgettable experiences for our guests, building vibrant communities, and shaping the future of travel and hospitality. #piersixtysixresort