Field Service Technician

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About the Company Our client provides high-quality products, deep technical experience, and unmatched service to the HVAC and plumbing industries. Their 90-year track record as a market leader assures their customers that they will stand behind them and the systems they sell. With a dedication to teamwork, anyone at the company who takes a call can rely on any one of their teammates to help provide the support their customers have come to expect. The company boasts a fun and engaged work environment—their accolades prove it, and their customers feel it. About the Role As a field service technician, you’ll support the installation of products by providing field start-up and warranty services. You’ll assist owners in optimizing system and equipment operation and provide technical support and troubleshooting of electrical and mechanical equipment to contractors and owners. Responsibilities • Conduct onsite start-ups of company equipment • Troubleshoot equipment operation and provide warranty repair and service as needed • Provide equipment operation support to Outside Sales • Work closely with the factories of the company’s product lines to provide feedback on common performance issues • Perform other tasks as requested by supervisor Attributes + Abilities • Able work effectively with others • Able to work independently • Positive attitude about work and others • Dependability • Manage work and time efficiently • Willing to, and does, cover in other areas Education + Experience • High school diploma; Two-year associate degree or 5 years of relevant work experience preferred • Technical knowledge of HVAC systems and equipment a plus
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Location:
Iowa City, IA, United States

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