Field Service Technician
New Today
The Field Service Technician is responsible for providing on-site calibration, installation, and minor repair services for industrial weighing equipment, control systems, and related peripheral devices. This role plays a critical part in ensuring customer equipment operates accurately, safely, and reliably while delivering a high level of customer service.
Technicians work independently or as part of a regional field service team and represent the organization professionally at customer sites.
Key Responsibilities Perform on-site calibration, installation, and maintenance of industrial weighing and material handling systems, including heavy-capacity scales
Troubleshoot and repair mechanical, electronic, and electrical system issues
Safely operate company vehicles, tools, and heavy-capacity test equipment
Accurately complete calibration test reports, work orders, safety documentation, and daily service logs
Communicate clearly and professionally with customers regarding schedules, service status, and findings
Assist mentors and participate in rotational after-hours on-call coverage as required
Identify customer challenges and promote appropriate products and services; collaborate on lead generation and service quotes
Travel locally or regionally to customer sites to provide on-site service and support
Must-Have Skills, Experience, and Education
Minimum
3 years of experience
in electronics, electrical systems, HVAC, PLCs, or a similar technical field
Strong mechanical and electronic troubleshooting skills
Ability to work independently and manage time effectively
Clean driving record
Ability to pass background check and drug screening
Willingness and ability to obtain a
Class B Commercial Driver's License (CDL
Nice-to-Have Skills
Prior experience servicing industrial scales or measurement equipment
Field service or customer-facing technical support experience
Experience working with industrial or material-handling environments
Benefits
Comprehensive medical, dental, and vision insurance
Paid time off (PTO)
Paid training and professional development
Company vehicle and gas card provided
- Location:
- Santa Fe Springs
- Category:
- Installation, Maintenance, And Repair Occupations
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