At Rohde & Schwarz, we provide our customers with extensive post-sales support, training, free technical support, and close personal contact from our engineers out in the field. This is a full-time position based out of our new Service Lab in Milpitas, CA.

Your tasks

Conduct on-site or in-house calibration and repair of equipment to ensure it meets Rohde & Schwarz' high standards of performance Diagnose equipment malfunctions and performs repairs Responsible for evaluation and completion of complex data reports Represent the company in a customer support role and is responsible for customer's satisfaction with equipment and servicing Accurately prepare daily logs and reports of work performed, including hours spent and inventory used for each assignment Assigned projects are moderately complex, requiring some independent action Effectively communicate with customers in a professional business environment Exciting insights into Rohde & Schwarz

Our colleagues provide insider information about: Daily adventures and challenges Our passionate team The technologies behind the innovative projects and solutions Your qualifications 3+ years technical experience Understanding of RF concepts and devices Basic understanding of IP Networking and proper network configuration principles Excellent communication, time management, and teamwork skills Familiarity with terminal applications such as Tera Term is helpful Effectively use Microsoft Office Ability to travel a minimum of 50%, primarily domestic travel with occasional international travel Available to support an on-call schedule and respond to on- demand travel for service actions Located in proximity to Milpitas, CA for supporting in-house service Must be capable of lifting up to 75 pounds In order to be considered, candidates must be current US residents with valid work authorization.

Interested?

We are looking forward to receiving your application!

The total compensation for this position is $32-$42 per hour. Total compensation includes base salary, variable pay (when applicable) plus benefits. The range is determined by the position, geographic location and level. Individual pay within the range is determined by several factors including location, education or training, relevant work history, sales incentive structure and job-related skills.

Rohde & Schwarz is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to sex, race, color, religion, national origin, disability, protected Veteran status, age or any other characteristic protected by law.