Field Service Technician - Automation Packaging Machinery Join to apply for the Field Service Technician - Automation Packaging Machinery role at Texwrap Packaging Systems, a ProMach Product Brand Job Overview Are you passionate about travel, technical challenges, and serving as a brand ambassador? Our field service team ensures optimal machine performance, acting swiftly and calmly to exceed customer expectations. We offer global opportunities across multiple packaging segments for individuals eager to provide exceptional customer experiences and develop advanced technical skills. Responsibilities Troubleshoot, identify root causes, and resolve operational issues with shrink wrap and bundling machinery both in-house and at customer sites. Install and start up systems, integrating with other OEM equipment in the field. Train personnel on setup, operation, maintenance, and repair of equipment. Perform mechanical and electrical modifications, including PLC programming, kit installations, and servo reconfigurations. Report on machine/system installations, warranty repairs, performance, and improvement opportunities. Maintain accurate and timely expense and time reports. Coordinate daily with the service team to ensure field issues are resolved efficiently and approved by customers. Benefits We foster an innovative, communicative environment that rewards initiative and career growth. Our comprehensive compensation package includes salary, medical/dental coverage, life insurance, paid time off, and a retirement plan with company matching. Benefits are available from day one. Qualifications High school diploma or equivalent. At least 5 years of experience repairing and troubleshooting packaging equipment, including extensive Allen-Bradley PLC, servo, and HMI programming. Preferred: 2-year degree or certification in Industrial Automation or Electronics. Experience with Allen Bradley, Emerson, HMIs, and temperature controllers. Previous experience with packaging and conveyor systems preferred. Willingness to travel domestically and internationally up to 90%, including weekends as needed. Strong mechanical, electrical, pneumatic knowledge, and excellent communication skills. About Texwrap Texwrap is an industry innovator with patents on breakthrough technologies in shrink wrapping and bundling. We produce systems for various industries and are part of ProMach, a leading packaging solutions provider worldwide. For more information, visit ProMach and ProMach Careers. Equal Opportunity Employer ProMach is committed to diversity and provides reasonable accommodations for applicants with disabilities. We are a drug-free workplace and participate in E-Verify. #J-18808-Ljbffr