E-Commerce Specialist
(Also known as Digital Specialist | E-Commerce Operations Specialist | E-Commerce Manager | Online Retail Specialiast)
Fort Lauderdale, FL | Full-Time | Competitive Pay + Benefits
Our client is a well-established marine distributor and retailer with 60+ years of success across the Southeastern United States. Known for their reliability, high-volume operations, and commitment to exceptional customer service, the company continues to grow by investing in digital transformation and e-commerce capabilities to better serve commercial and retail customers.
Position Overview
We are seeking a detail-oriented and results-driven E-Commerce Specialist to lead and coordinate digital initiatives across B2B and B2C platforms. This role requires strong project management expertise, an understanding of e-commerce and fulfillment operations, and the ability to collaborate with cross-functional teams to ensure smooth project execution, system improvements, and customer satisfaction.
Key Responsibilities
Project & IT Coordination
Lead the planning, execution, and delivery of e-commerce projects and initiatives.
Coordinate with IT, warehouse, and fulfillment teams to ensure smooth integration and operations.
Utilize project management tools to track milestones, budgets, and deliverables.
Order Management & Issue Resolution
Oversee orders, transfers, and troubleshooting across Counterpoint POS, HELM B2B, and Company Site B2C platforms .
Resolve escalated issues related to order accuracy, fulfillment, and customer communication.
Digital Marketing & Product Data
Manage email marketing campaigns for the company site and oversee product data accuracy.
Support product content management across online platforms and builder/vendor portals.
Provide product data assistance across multiple departments as needed.
Customer Communication & Onboarding
Lead customer communications related to HELM platform.
Manage the onboarding process for new B2B clients , ensuring seamless integration.
Qualifications
2+ years of e-commerce or digital operations experience.
Strong understanding of e-commerce platforms, digital marketing, and web development .
Knowledge of fulfillment, warehouse, or order management processes a PLUS.
Proficiency in project management tools and software.
Excellent organizational, communication, and leadership skills.
Ability to thrive in a fast-paced, deadline-driven environment .
Why Join Our Client?
Long-standing, established company with decades of industry success
Competitive pay based on experience
Comprehensive benefits program for employees and their families
Opportunities for professional growth and career advancement
Apply Today
If you are a skilled e-commerce professional ready to drive digital initiatives and improve operational efficiency, apply today with your updated resume and contact information.