E-commerce Marketplace Specialist

We are an employment agency and seeking the E-commerce Marketplace Specialist for a unique Japanese company bringing self-care products to a global audience in Torrance, CA.

They have expanded their marketing network worldwide and boast a sales growth rate of 110%!

Company Industry: A Japanese company known for products related to self-pleasure

Location: Torrance, CA

Salary: $45K-72K/year (DOE)

Employment type: Full time

Benefits: 401(k) matching/Dental insurance/Health insurance/Life insurance/Paid time off/Vision insurance

Language: English/Japanese (Preferred)

* Job Duties:

• Online Store Management: Create and manage an online store that drives traffic and is easy to navigate.
• E-commerce Platform Experience: Utilize CRM and CMS tools to enhance marketplace operations and improve customer interactions.
• Collaboration and Coordination: Collaborate with internal teams to ensure product availability and seamless order fulfillment.
• Amazon FBA & Vendor Management: Oversee operations related to Amazon FBA and Vendor Central, ensuring compliance with platform guidelines and optimizing sales performance.
• Execute Promotions and Marketing Strategies: Plan, implement, and optimize promotional campaigns to boost online sales.
• Advertisement Management: Oversee the advertising campaign, content components, and relationships with HQ for the website.
• Sales Management: Ensure compliance with online sales goals and contribute to the overall e-commerce marketing plan.
• Listing Optimization: Create and optimize product listings across various marketplaces, ensuring accurate and compelling product information, images, and pricing to drive customer engagement and conversion.
• Customer Engagement: Manage customer inquiries, feedback, and reviews on marketplace platforms as well as corporate websites, providing excellent customer service and promptly addressing any concerns or questions.

* Qualifications:

• Experience in e-commerce or marketplace operations such as Amazon Vendor Central, eBay, and Walmart.

* Required Skills:

• Strong data-driven mindset with the ability to analyze trends and implement strategic improvements.
• Experience in Amazon Vendor Central and Amazon FBA.
• Experience with CRM and CMS tools related to e-commerce platforms.
• Skill in Adobe Photoshop or similar graphic design tools for creating compelling visuals and infographics.
• Conversational level of Japanese language skills