Our client, a multi-state cannabis company that serves both medical patients and recreational patrons, has an immediate opportunity for a Multi-unit Retail District Manager for MA and CT.   Reporting to the VP or Retail Development, Experience & Operations, the District Manager is directly responsible for ensuring the successful operation of 6 retail locations within the district. This position ensures the district is staying current with market trends, tracking and achieving sales goals, delivering operational excellence, and adhering to company standards.

If you thrive in multi-unit leadership roles, enjoy developing store managers, and are motivated by KPIs and performance-based growth, this could be a strong fit.

This position is based in Easthampton, MA, with at least 50% travel to 8 retail locations within the district (MA and CT.)

Responsibilities & Duties

Achieve operational excellence through effective planning, staffing, scheduling, communication, process application, and meeting deadlines Lead effective store visits focused on driving behaviors that consistently deliver expected results Protect the stability and reputation of the stores by complying with state regulations and company policies Monitor performance to ensure safety, operational, sales and company standards are delivered; course correct as necessary Provide training and guidance to improve the knowledge base and performance of the staff Communicate with store teams to review performance, goals, promotions, and any pertinent company directives or information Motivate store teams to meet and exceed retail sales and profitability goals while providing excellent customer service Monitor and analyze sales performance, identifying trends and opportunities for improvement Maintain awareness of market trends, understanding forthcoming customer initiatives and monitoring what local competitors are doing Partner with Operations, Purchasing, and Inventory teams to identify themes in product performance across stores and create a plan to improve sales results Ensure visual standards and marketing initiatives are being implemented consistently at all locations Coordinate and execute in-store events to increase brand awareness, build community partnerships and presence, and improve revenue Represent the company at industry events and trade shows Behave in a manner that is positive, productive, cooperative, and encourages teamwork Follow safety guidelines and regulations, champion safety culture Ensure stores are protecting employees and customers by providing a safe and clean store environment Performs other duties as assigned.

Qualifications & Skills

High school diploma or GED required; bachelor’s degree in business management or hospitality preferred Previous retail, hospitality, and/or customer service experience required 5 years of leadership experience required 3+ years of successful multi-unit management experience in a high-volume retail establishment preferred Proficient computer skills required; POS software and cash management experience preferred Must be willing and able to work a flexible schedule, including some weekend work Must be willing and able to travel at least 50% of the time within the district Must have reliable transportation Must be able to pass a background check in accordance with state regulations Must be at least 21 years of age

Competencies

Interpersonal Communication Creativity & Innovation Results Focused-Output Orientation Managerial Focus Adaptability & Flexibility

Physical Requirements

Ability to stand and walk for an 8+ hour shift Ability to lift and carry up to 50lbs occasionally Ability to stoop, kneel, and bend at the waist Visual acuity is needed for viewing computer screens and fine print

Workplace Environment

Busy retail environment with moderate noise level Indoor/outdoor environment with exposure to seasonal temperature changes High volume work during peak hours, events, and holidays