About Lumen

Lumen connects the world. We are igniting business growth by connecting people, data and applications – quickly, securely, and effortlessly. Together, we are building a culture and company from the people up – committed to teamwork, trust and transparency. People power progress.

We’re looking for top-tier talent and offer the flexibility you need to thrive and deliver lasting impact. Join us as we digitally connect the world and shape the future.

The Role

The primary objective of the Director Specialized Sales, Cloudify Voice - Desk Based, Partner is to guide a team of specialized sellers to acquire and grow new revenue streams throughout the customer life cycle as well as manage the migration process. The goal is to achieve monthly recurring revenue that meets or exceeds assigned growth and incremental revenue targets. Key functions include establishing productive working relationships with the region’s direct and channel sales account teams, as well as internal and external ecosystem partners. The role also involves prospecting, qualifying, and closing deals with customers for Lumen.

The Main Responsibilities

Build and maintain a growth-focused team for Voice, UCC, CCS, SaaS, and CaaS products.

Manage strategic partner relationships with clients in North America.

Develop and maintain relationships from operational to 'C' level within the Enterprise commercial space.

Meet or exceed management objectives, billed revenue, and sales quotas.

Drive new revenue streams with clients and partners.

Provide superior technology and solution knowledge daily.

Maintain accurate strategic region and territory plans.

Manage sales funnel and monitor pipeline activity.

Execute formalized relationship mapping and business development activities.

Develop and execute partner business plans and coordinate business reviews.

Collaborate with internal organizations to develop solutions and ensure successful deal execution.

Use a consultative sales approach to understand customer needs and deliver managed services solutions.

Develop executive relationships and oversee customer retention strategies.

Ensure smooth transitions for customers to new products or services.

What We Look For in a Candidate

12 years of technology sales experience, including direct and channel leadership.

Proven success in consultative leadership and training selling techniques.

Experience in developing high-level client relationships and driving multi-product solutions.

Completion of consultative or solutions selling training (e.g., Miller Heiman, Sandler).

Strong business network with major clients and vendors in North America.

Proficiency in Microsoft Office, Excel, PowerBI, and AI systems like Microsoft Copilot.

At least 3 years of experience with Voice-based services (SaaS, Unified Communications, Cloud applications, VoIP, telephony).

Preferred Qualifications:

7 years in a technology management role.

Industry knowledge of trends, emerging technologies, and competitors.

Experience selling to large enterprise businesses, including Cloud Computing Services, Managed Hosting, UC&C Services, and more.

Technical sales certifications (AWS, Cisco, Zoom, Microsoft).

Compensation

This information reflects the anticipated base salary range for this position based on current national data. Minimums and maximums may vary based on location. Individual pay is based on skills, experience and other relevant factors.

Location Based Pay Range

$148,838 - $198,450 in these states: AL AR AZ FL GA IA ID IN KS KY LA ME MO MS MT ND NE NM OH OK PA SC SD TN UT VT WI WV WY

$156,282 - $208,373 in these states: CO HI MI MN NC NH NV OR RI

$163,727 - $218,295 in these states: AK CA CT DC DE IL MA MD NJ NY TX VA WA

Lumen offers a comprehensive package featuring a broad range of Health, Life, Voluntary Lifestyle benefits and other perks that enhance your physical, mental, emotional and financial wellbeing. We're able to answer any additional questions you may have about our bonus structure (short-term incentives, long-term incentives and/or sales compensation) as you move through the selection process

Learn more about Lumen's:

Benefits (https://jobs.lumen.com/global/en/benefits-statement)

Bonus Structure

#LI-Remote

#LI-LC3

Requisition #: 340339

Background Screening

If you are selected for a position, there will be a background screen, which may include checks for criminal records and/or motor vehicle reports and/or drug screening, depending on the position requirements. For more information on these checks, please refer to the Post Offer section of our FAQ page (https://jobs.lumen.com/global/en/faq) . Job-related concerns identified during the background screening may disqualify you from the new position or your current role. Background results will be evaluated on a case-by-case basis.

Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.

Equal Employment Opportunities

We are committed to providing equal employment opportunities to all persons regardless of race, color, ancestry, citizenship, national origin, religion, veteran status, disability, genetic characteristic or information, age, gender, sexual orientation, gender identity, gender expression, marital status, family status, pregnancy, or other legally protected status (collectively, “protected statuses”). We do not tolerate unlawful discrimination in any employment decisions, including recruiting, hiring, compensation, promotion, benefits, discipline, termination, job assignments or training.

Disclaimer

The job responsibilities described above indicate the general nature and level of work performed by employees within this classification. It is not intended to include a comprehensive inventory of all duties and responsibilities for this job. Job duties and responsibilities are subject to change based on evolving business needs and conditions.

In any materials you submit, you may redact or remove age-identifying information such as age, date of birth, or dates of school attendance or graduation. You will not be penalized for redacting or removing this information.

Please be advised that Lumen does not require any form of payment from job applicants during the recruitment process. All legitimate job openings will be posted on our official website or communicated through official company email addresses. If you encounter any job offers that request payment in exchange for employment at Lumen, they are not for employment with us, but may relate to another company with a similar name.

Application Deadline

10/21/2025