THE ROLE

As the Director, Retail Operations, you will: Identify, solve, and/or escalate sales driving or profit maximizing opportunities, and protect the business in response to extenuating incidents Be the front-end, single point of contact identifying and advocating for new infrastructure, and supporting new boutique openings and events on the ground Identify and communicate opportunities for improvement while upholding the daily standards of operational excellence in our boutiques THE QUALIFICATIONS The Director, Retail Operations has: Proven and best-in-class skills, education, and/or applicable certifications in Retail or other relevant Business ManagementMBA preferred A commitment to learn, apply, champion, and enrich Aritzia's Values, Business and People Leadership principles The skills to collaborate strategically with cross-functional partners in the pursuit of shared business outcomes The ability to set clear objectives and design a strategy that inspires the team A dedication to quality and investing in results and new business opportunities that add value at all times A deep understanding and commitment for the industry in which we operate THE COMPENSATION The typical hiring range for this position is $125,000–$175,000 USD per year. The final agreed upon salary may vary based on factors such as job-related knowledge, skills and experience. Additionally, this position may be eligible for bonus and equity. We are always looking for top talent - if your qualifications differ from those listed above, the scope of work and final agreed upon salary may be adjusted to reflect your individual qualifications. Aritzia’s Everyday Luxury compensation package goes beyond the base salary with endless growth and recognition opportunities through our pay-for-performance philosophy. Along with comprehensive benefits, aspirational workspaces and elevated employee perks and experiences - we provide it all. THE PERKS Some of the industry-leading benefits you will receive working at Aritzia: Product Discount - Our famous product discount, online and in store Aspirational Workspace – Where every detail is considered to connect to the energy of the culture Aritzia Virtual Wellness – Because your health, happiness, and safety matter – 24/7 resources to support you in your wellbeing goals, be it physical, mental, social, or financial. The Extras – We also offer a multitude of other perks like dry-cleaning, hotel and restaurant discounts, and self-care promos. ARITZIA Aritzia is an Equal Employment Opportunity employer. Our goal is to be inclusive, diverse, and representative of the communities where we work while creating an environment where every person can enjoy a successful career. This commitment applies to all candidates and employees regardless of race, ethnicity, citizenship, creed, place of origin, religion, sex, gender identity, gender expression, sexual orientation, family status, marital status, disability, age, and any other protected characteristic. Requests for accommodation due to a disability or any other protected characteristic can be made at any stage of the recruitment process and during employment by contacting our People & Culture Team.