Digital Experience Specialist

Are you passionate about creating seamless, personalized online journeys that captivate customers and elevate brand experiences? FlexStaff is looking for a dynamic Digital Experience Specialist for one of our clients. Be at the forefront of transforming their eCommerce platform into a powerhouse of innovation! In this exciting role, you'll lead digital enhancement initiatives to improve website search, product descriptions, and images, ensuring a top-notch customer experience. Collaborate closely with Merchandising, Marketing, and Analytics teams to craft cutting-edge personalization and optimization strategies. Dive into customer and web analytics, voice of the customer data, and utilize powerful tools like Algonomy, SAP CCv2, and Sitecore to implement impactful personalization strategies across the globe.

Key Responsibilities:

• Execute digital enhancement initiatives to drive improvements with Web Site Search, Product Descriptions and Product Images.
• Collaborate with Merchandising, Marketing, Analytics teams to contribute towards development of personalization and optimization strategies and the roadmap for the eCommerce platform
• Analyze customer experience analytics, web analytics, and voice of the customer to provide optimization recommendations
• Use the recommendation and personalization tools, specifically Algonomy, SAP CCv2, and Sitecore, to assist in implementing personalization capabilities and strategies on a global level
• Collaborate to prioritize digital experience backlog
• Stay current and educated on new software/systems/programs
• Work with the MDM Core team and PCMs to continuously develop and implement product data quality rules, procedures and policies.
• Collaborate with PCM team in determining attributes by product category and participate in the collection of all appropriate attribute values.
• Responsible for the collection, identification and loading of product images for new and existing items.

Qualifications:

• Digital Marketing
• Social Media
• Social Media Content Management

The salary range for this position is $25-$25/hour. It is Northwell Health's policy to provide equal employment opportunity and treat all applicants and employees equally regardless of age, race, creed/religion, color, national origin, immigration status, or citizenship status, military or veteran status, sexual orientation, sex/gender, gender identity, gender expression, height, weight, disability, pregnancy, genetic information or genetic predisposition or carrier status, marital or familial status, partnership status, victim of domestic violence, their or their dependent's sexual or other reproductive health decisions, or other characteristics protected by applicable law.