DescriptionThe Dominion Difference!DGA Residential is an affordable housing management company focused on the acquisition and rehab of properties in the affordable sector. We aim to breathe new life into these communities and foster intentional relationships between residents and staff. Our jobs are curated as an opportunity to connect passionate people with a forum for them to express their gifts and talents through their work. Our team consists of people who are on a mission together, a mission centered on improving each other's lives and the lives of our residents. Our faith-based approach influences all we do, as we seek to change the world through passionate people who love what they do.It's more than a job, it's a mission!We offer Lucrative and Exciting Benefits:Health Insurance, including Medical, Dental, and VisionLife Insurance, Short-Term, and Long-Term Disability InsuranceTelephone Doctor 24/7Employee Assistance ProgramHealth Savings Account or Health Reimbursement ArrangementPaid Time OffPaid HolidaysTime and a Half on HolidaysDirect DepositChaplain SupportSponsored Mission Trips-$1000 allowance and up to a week of paid time offMarriage Retreat-Weekend Retreat Paid in FullProfessional Counseling-Free and Discounted Sessions Offered AnnuallyIdentity Theft Protection and Credit MonitoringPRIMARY RESPONSIBILITIESCreates a positive, welcoming, supportive sense of community for residents, visitors and associates.Responsible for building and maintaining strong resident rapport.Notifies resident of issues affecting their tenancy.Sends late letters including 1st, 2nd, and final notices.Calls on past due accounts.Assists with posting rent payments.Ensures maintenance issues are resolved in a timely manner.Assists with leasing and ensures smooth operation of all activities related to apartment rentals, move-ins, lease renewals and proper documentation is in place.Assists with overseeing on-site maintenance, ensuring proper facility upkeep and timely fulfillment of service requests.Inspects apartments for move-in condition and turnover status, including determining damages and cleaning fee charges for move-outs, as well as annual renewal walk-thrus.Perform all job-related duties as assigned by supervisor.Maintain regular and predictable attendance. Some Saturday and evening shifts may be required.FISCAL RESPONSIBILITIES Develops and utilizes sound rent collection procedures, including following up with delinquent accounts.Responsible for timely processing of all rent checks, submits all relating/supporting documentation.Oversees security deposit administration.RequirementsKNOWLEDGE, SKILL AND ABILITIES Minimum of high school diploma or equivalent.Must be legally able to operate a motor vehicle, possess valid driver's license and auto insurance, and meet company driving requirements.1 year of Property Management experience, preferably in a multi-family environment.Experience in HUD Section 8 and LIHTC, preferred.Excellent customer service skills.Above average understanding of Bookkeeping/Accounting principles.High level of professionalism and enthusiasm.General business acumen.Intermediate office administration and computer skills (Microsoft Office, Appfolio).Ability to manage multiple tasks concurrently.Strong interpersonal, communication, organizational, problem solving and time management skills.PHYSICAL DEMANDS/WORKING CONDITIONS/ENVIRONMENTCapable of working long days on a frequent basis. Capable of pushing, pulling or lifting up to 25 lbs. Occasionally required to climb, kneel, crouch, bend or crawl.Additional physical demands include: being outside/walking across property in various weather conditions, on feet for an extended period of time, walking up and down stairs, climbing ladder and sitting for extended periods.Please note that the job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.Dominion Group has developed a comprehensive set of policies and procedures designed with the best interests of our team members, residents, visitors, vendors, government agencies and the general public in mind. Upon employment, all team members are required to fully comply with these policies and procedures.