Customer Success Manager (Western US)

New Yesterday

Employer Industry: Clinical AI Solutions
The experience expected from applicants, as well as additional skills and qualifications needed for this job are listed below.
Why consider this job opportunity: - Opportunity for career advancement and growth within the organization - Work remotely anywhere within the Eastern US - A range of medical, dental, and vision benefits - Stock options for all full-time employees - 20 days of paid vacation, plus sick days and holidays - Chance to directly improve medical care and impact patient outcomes
What to Expect (Job Responsibilities): - Serve as the customer's advocate and trusted advisor, managing and growing customer relationships - Lead discussions with top physicians in prestigious medical centers to understand their pain points and workflows - Collaborate with technical teams to ensure smooth onboarding of new customers - Drive product enhancements by representing the customer perspective across internal teams - Perform data analysis and storytelling to demonstrate the value of solutions to customers
What is Required (Qualifications): - BSc in science, engineering, or any quantitative field; MSc preferred - 2-3 years of experience in Customer Success, Customer-Facing analytics, Project Management, or similar roles - Previous experience in a SaaS high-tech/startup company with an agile mentality - Experience in stakeholder management and building relationships, preferably at the executive level - Excellent verbal and written communication skills in English
How to Stand Out (Preferred Qualifications): - Previous work with medical imaging and radiologists - Experience with data analytics - Research experience - Ability to multitask and problem-solve in a dynamic environment - Tech-savvy with an understanding of technical concepts
#ClinicalAI #CustomerSuccess #RemoteWork #HealthcareInnovation #CareerGrowth
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Location:
San Francisco, CA
Salary:
$200
Job Type:
FullTime
Category:
Management And Consultancy

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