Customer Service/Billing Specialist ( {{city}})
New Today
We are seeking a professional Customer Service/Billing Specialist in Decatur, IL. This is a full time, temporary to hire, 100% onsite position. The ideal candidate will have 2-3 years of general customer service experience and excellent attention to detail.
To be considered for an interview, please make sure your application is full in line with the job specs as found below.
Job Description:
Serve as the first point of contact for customers
Maintain and update inventory
Conduct inventory counts
Receive and verify deliveries against purchase orders
Manage repair shipments, act as liaison between customers and service/repair teams
Ensure timely repair turnaround and return shipments
Keep the front office clean and organized for visitors
Support billing and invoicing tasks
Handle inbound/outbound calls and respond to emails
Provide updates on timelines, equipment stock, shipments, order tracking, etc.
Qualifications:
High School Diploma or GED
Strong experience with MS Office Suites (including Excel)
Excellent verbal and written communication skills
Professionalism and high attention to detail
Hours:
Monday to Friday (8am to 5pm)
100% onsite
Compensation:
$17 - $20 hourly, based on experience
- Location:
- Decatur, Illinois
- Job Type:
- FullTime