Customer Service Representative

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Customer Service Representative

A locally owned and nationally recognized Printing, Signage, and Marketing Services company in Downey is looking for an experienced Customer Service Representative.

We have a fast-paced, creative, and flexible work environment that empowers our employees to contribute and work independently with a solid team of experienced professionals.

We work with a dynamic and interesting client base ranging from Museums and Non-Profits to Manufacturing, Real Estate, Contractors, and Construction. With the tools and technologies provided, we focus on putting our energy towards creating a remarkably unparalleled experience for each and every customer.

This is where our Customer Service Team comes in!

Job Summary:

Our Customer Service Representatives work closely with customers and our sales team, providing support with the goal of increasing sales and customer satisfaction.

Responsibility Overview:

  • Provide service to customers in our office, over the telephone, and by email.
  • Help the customer by identifying their requirements and providing the services and products that best meet their needs.
  • Show expertise by communicating with the customer about our products, services, and capabilities.
  • Ensure that all their requirements are met for their unique projects.

Skills We Are Looking For:

  • A positive, very detailed oriented people pleaser
  • A willingness to be proactive and take action
  • Excellent communication skills (verbal & written)
  • Strong computer skills
  • Team player that can work with others to deliver a project on time

Skills Desired, But Not Required:

  • Previous experience in business to business sales
  • Printing and signage experience
  • Understanding of direct mail and automated marketing
  • Experience with PrintSmith

Compensation: $18.00 - $25.00 per hour

Apply
Location:
Downey

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