Customer Service Representative

New Yesterday

RESPONSIBILITIES:
Support Sales and Customers with order processing.
Handle customer inquiries and complaints
Provide information about the products and services
Troubleshoot and resolve product issues and concerns
Manage customer orders through delivery
Document and update customer records based on interactions
Develop and maintain a knowledge base of the evolving products and services KEY REQUIREMENTS: High School Diploma required
AA Degree preferred
Strong typing and data entry skills required for CSR
Previous experience in customer service, sales, or other related fields is preferred
Ability to build rapport with clients
Ability to prioritize and multitask
Positive and professional demeanor
Excellent written and verbal communication skills
Location:
Moonachie

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