Customer Service Representative

New Yesterday

Join our growing eCommerce team in Missouri City, TX as a Customer Service Representative. Utilize your problem solving skills to resolve customer issues and provide top-notch service. Apply now for this 6 month contract position
Company Profile:
eCommerce
Growing teamÂ
New officeÂ
Customer Service Representative Role:
The Customer Service representative will process customer cases according to company policy in the company's various systems in an effort to resolve all customer questions and/or issuesÂ
Take and return incoming calls, troubleshooting to address customer issuesÂ
Respond to customer email and chats, scheduling follow up calls when neededÂ
Enter necessary customer information and documentation as needed to track all correspondenceÂ
Various projects as assignedÂ
Customer Service Representative Profile:
HS Diploma RequiredÂ
Minimum 2 years previous customer service experienceÂ
Data entry experienceÂ
Retail experience a plus, specifically eCommerceÂ
Positive attitude, with the ability to work in a team environment
Ability to multi-task Â
Excellent communication skillsÂ
Problem solving skillsÂ
Features and Benefits while On Contract:
We go beyond the basic staffing agency offerings!  You can see the extensive list of benefits on our website under the Candidate Benefits tab.
Features and Benefits of Client:
Medical
Dental, VisionÂ
401K with match
4 weeks PTO
Apply
Location:
Missouri City

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