Position Title: Customer Service Representative

Wage: $24.00/hour

Shift: 1st

Hours: 7:00am – 3:30pm

Reached a dead end at your current job? Check out how this position can create a new path!

QPS Employment Group has a great opportunity available for a Customer Service Representative at a company in Racine, WI. This is a potential to hire position for 1st shift. Apply now!

Customer Service Representative Responsibilities:

- Effectively communicate with Customers and operations for all inquiries via telephone or email

- Provide delivery information upon request

- Help to expedite product shipments based on customer needs/requests

- Assist, coordinate, and provide feedback between the manufacturing team and customers to coordinate order fulfilment

- Process purchase orders accurately and efficiently

- Manage customer portal, updating information in a timely manner

Requirements for Customer Service Representative:

- At least two years of experience within customer service position, preferably within an order entry or order fulfillment role in the telecommunications, call center and/or manufacturing industry

- Self-motivated

- Demonstrated success working in a fast-paced, dynamic work environment

- Demonstrated passion for customer service and desire to help others required

- Excellent time management, organization, and follow-up skills

- Demonstrated ability to manage multiple competing priorities while maintaining a positive, courteous and professional attitude

- Demonstrated ability to apply effective intermediate computer skills, including Microsoft Office applications: Word and Excel

- Strong communication skills

racine@qpsemployment.com

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QPS Employment Group is a full-service staffing firm comprised of dedicated and passionate people with over 50 offices throughout the United States. We place great people with great companies in industrial, skilled trades, administrative, manufacturing, general labor and professional employment. Hiring immediately!

Why Work with QPS?

- Access to sought-after positions with leading employers

- Dedicated placement specialists who will guide you through every step of the job search process