Relintex is seeking an energetic Collections / Customer Service Representative who is a self-starter and has a passion for helping people. *Candidates who are bilingual in English and Arabic or English and Spanish are strongly encouraged to apply, as this role requires regular communication with a diverse client base to perform the duties effectively.*Do not wait to apply after reading this description a high application volume is expected for this opportunity.The CSR is responsible for providing current clients updates about the status of their Debt Settlement Program, reaching out to clients to get approvals for settlement agreements, and responding to all other inquiries from current clients.*Duties & Responsibilities** Answer incoming customer calls of current clients and provide update about their debt settlement program* Make outbound calls to current clients to resolve customer service tasks* Respond to service voicemails, emails, and text messages.* Assist with getting approvals from clients regarding settlements* Update client accounts as needed.*Benefits** Medical Insurance* Dental Insurance* Vision Insurance* Life Insurance* Paid Time Off* 401K*Qualifications** Minimum 2 years of experience in Debt Collections / Debt Settlement*Required Skills** Fluency in English required* Arabic language proficiency strongly preferred* Team Player* Ability to anticipate and resolve issues proactively in a professional manner.* Ability to multitask during times of stress.* Must be self-motivated and have a strong sense of proprietorship.* Excellent written and verbal communication skills.* Excellent customer and communication (phone and email) service skills.* Ability to problem solve.* Positive, enthusiastic attitude, and a dependable work ethic.*Nice to Have Skills & Experience** Prior experience with SalesForce or another CRM.*Important Notices** Relintex is an equal opportunity employer, meaning that we do not discriminate in favor of or against anyone based on age, race, religion, gender, ethnicity, or any other legally protected class. Job description, duties, and hours are subject to change. This is an at-will position.*Schedule:*Multiple shifts available:* Monday - Friday (8:30 AM - 5:30 PM)* Monday - Friday (9:00 AM - 6:00 PM)*Education*:* High school or equivalent (Preferred)*Experience*:* Debt Collections: 2 years (Preferred)* Debt Settlement: 2 years (Preferred)*Compensation: ** $23.00 - $27.00 per hour based on experienceJob Type: Full-timePay: $23.00 - $27.00 per hourBenefits:* 401(k)* Dental insurance* Health insurance* Paid time off* Vision insuranceApplication Question(s):* Are you looking for Part-time or full-time employment?Experience:* Debt Settlement: 2 years (Preferred)* Debt Collections: 2 years (Preferred)Language:* English (Required)* Spanish (Preferred)* Arabic (Preferred)Work Location: In person