CUSTOMER SERVICE REPRESENTATIVE

1 Days Old

Store Family Dollar Family Dollar is seeking motivated individuals to support our Stores as we provide essential products at great values to the communities we serve. General Summary As a Family Dollar Customer Service Representative you will be responsible for providing exceptional service to our customers. Key priorities include greeting customers, assisting them with selection of merchandise, completing transactions, and answering questions regarding the store and merchandise. Principle Duties and Responsibilities: u2022 Provides customer engagement in positive and approachable manner. u2022 Assists in maintaining a clean, well-stocked store for customers during their shopping experience. u2022 Helps in the unloading of merchandise from delivery trucks, organizes merchandise, and transports merchandise from stockroom to sales floor. u2022 Independently stocks shelves and recovers merchandise in the store. u2022 Accurately handles customer funds and processes transactions using the POS system. u2022 Remains constantly aware of customer activity to ensure a safe and secure shopping environment. u2022 Performs all other duties as assigned in order to maintain an effective and profitable store operation. Position Requirements: _Education:_ Prefer completion of high school or equivalent. Ability to follow directives and interpret retail operational documents as assigned. _Experience:_ Prefer experience working in retail, hotel, restaurant, grocery or drug store environments. _Physical Requirements:_ Ability to regularly lift up to 40lbs. (and occasionally, up to 55 lbs.) from floor level to above shoulder height; must be able to meet demands of frequent walking, standing, stooping, kneeling, climbing, pushing, pulling and repetitive lifting, with or without reasonable accomodation. _Availability:_ Ability to work flexible, full-time schedule to include days, evenings, weekends and holidays. _Skills and Competencies:_ Customer Focus, Developing Potential, Results Driven, Strong Organizational Skills, Communication Skills, Problem Solving/Decision Making, Job Knowledge and Relationship Management. Family Dollar Stores, Inc. is an Equal Opportunity Employer.
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Location:
Tempe, AZ, United States
Job Type:
FullTime
Category:
Office And Administrative Support Occupations

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