Customer Service Representative

2 Days Old

Company Description
About Us
Our agency is dedicated to curating unforgettable journeys for discerning clients worldwide. Experience unparalleled service and expertise.
Job Description
Customer Service Representative
Location: Tampa, FL Job Type: Full-Time
About the Role
We are seeking a friendly, reliable, and customer-focused Customer Service Representative to join our team. In this role, you will be the first point of contact for our customers, providing exceptional service, resolving inquiries, and ensuring a positive experience with our company.
Responsibilities Respond to customer inquiries via phone, email, chat, or in person in a timely and professional manner. Provide accurate information about products, services, and company policies. Assist customers with orders, returns, and account issues. Troubleshoot and resolve customer concerns with empathy and efficiency. Maintain accurate records of customer interactions in the system. Collaborate with team members to improve processes and customer satisfaction. Uphold company values by delivering a positive, professional, and supportive experience. Qualifications High school diploma or equivalent (Associate or Bachelor's degree a plus). Strong communication and active listening skills. Problem-solving mindset with the ability to stay calm under pressure. Basic computer proficiency (Microsoft Office, CRM systems, or similar). Ability to multitask and manage time effectively. Additional Information
Benefits Competitive salary ($56,000-$59,000 per year) Opportunities for career advancement and professional development Collaborative and creative work environment Paid time off and holidays Health, dental, and vision insurance options Access to ongoing training programs
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Location:
Tampa, FL, United States
Job Type:
FullTime
Category:
Office And Administrative Support Occupations

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