Customer Service Representative

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Job Description

Job Description
Customer Service Representative – Join our Winning Team!
Location: Tempe, AZ | Full-Time | In-Office

Are you a motivated communicator who thrives on success? Do you have a knack for connecting with people over the phone? If so, Home Concepts Custom Remodeling wants YOU to be a key part of our growing Customer Service Team!

We’re looking for top-performing Customer Service Representatives to help us connect with customers who are already interested in what we offer. If you have experience in outbound calling, appointment setting, or sales—you’ll feel right at home and hit the ground running.
What You’ll Do:
  • Qualify and schedule appointments for our expert sales team
  • Handle both inbound and outbound calls with professionalism and enthusiasm
  • Communicate clearly and confidently with customers and prospects
  • Meet—and exceed—daily and weekly performance goals
  • Work from our upbeat and supportive Tempe office
Shifts Available:
  • Monday–Friday: 8:00 AM–4:00 PM or 9:00 AM–5:00 PM
  • Occasional Saturdays based on demand
Compensation & Perks:
  • Competitive base pay plus attractive bonuses and commission opportunities
  • Paid vacation after 90 days
  • Health insurance: We cover 50% of your premium after 90 days
  • Flexible scheduling options
  • Supportive team environment with room to grow
✅ Ideal Candidate Has:
  • 1+ year of experience in phone sales, cold calling, or appointment setting
  • Strong communication skills and a goal-driven mindset
  • Experience in appointment setting is a huge plus
Work Setting:
  • In-person at our Tempe office
  • Call center environment
  • We encourage people with a criminal record to apply
Ready to join a high-energy team that values your skills and rewards your success? Apply today and start your next chapter with us!
 

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Location:
Phoenix
Job Type:
FullTime
Category:
Business

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