Customer Service Representative, White Plains

Customer Service Representative

New Today

Customer Account Coordinator

Pays $60K - $65K White Plains NY

Joining our team as a Customer Account Coordinator offers the following benefits:

- Competitive salary

- Opportunities for career growth and advancement

- Training provided to enhance customer service skills

Customer Service Representative Description: The position will drive customer satisfaction and revenue by exemplifying a customer-centric attitude delivering superior service.

This role reports to the Sales and Service Supervisor and will work closely with inside sales and technical sales support.
A successful candidate should exhibit a sense of ownership, urgency, be solution orientated, collaborative and accountable.
Join an amazing employee-centric environment with a customer-centric mindset!

Duties

Handle a volume of calls, chats and emails along with order processing and order management. turnaround.
Build positive relationships by identifying customer needs, researching issues, and resolving customer concerns.
Maintain customer satisfaction and loyalty during customer interactions.
Communicate and collaborate cross-departmentally.
Meet daily qualitative and quantitative targets for yourself and your team.

Required Skills

Ownership, Same-Day Responsiveness & Collaboration.
Display strong communication skills and interpersonal skills.
Demonstrate proficiency in the MS Office suite of tools.
Motivation and ability to learn new concepts quickly.
Demonstrate strong work ethic through collaboration with peers.

Education

1-2 years minimum in a customer-facing sales or service environment.
Experience interacting with multiple brands and multiple internal systems
Experience with salesforce is preferred
High School Diploma required, with a college degree preferred.
Technology related B2B experience preferred.

Call for immediate interviews 860-773-0059 or email jbrink@pridestaff.com

Apply

Location:: White Plains

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