Customer Service Representative - State Farm Agent Team Member
New Yesterday
Benefits:
Bonus based on performance
Competitive salary
Training & development
401(k)
401(k) matching
Dental insurance
Health insurance
Paid time off
Vision insurance
ROLE DESCRIPTION:
We are a well-established, small insurance agency committed to providing exceptional service to our clients. Our close-knit team values professionalism, collaboration, and a customer-first approach. We are currently seeking a dedicated Customer Service Representative to join our team.
Position Overview:
The ideal candidate will have a minimum of a Property and Casualty (P&C) insurance license and either possess a Life and Health (L&H) license or be willing to obtain one. This role involves providing outstanding customer service, problem-solving complex insurance issues, and limited sales responsibilities, including identifying gaps in clients’ insurance coverage and recommending appropriate policies.
RESPONSIBILITIES:
Provide excellent customer service to existing and prospective clients.
Analyze and resolve insurance-related inquiries that may involve multiple moving parts.
Identify coverage gaps and recommend suitable insurance solutions to clients.
Collaborate effectively within a small team environment.
Maintain excellent attendance and punctuality.
Assist with general administrative duties as needed.
QUALIFICATIONS:
Valid Property and Casualty insurance license required.
Life and Health license preferred or willingness to obtain promptly.
Outgoing personality with strong communication and interpersonal skills.
Strong problem-solving abilities and attention to detail.
Ability to work independently and as part of a small team.
Reliable attendance and commitment to a consistent work schedule.
Must be willing to work on-site in Medina, Ohio.
Benefits:
Competitive salary.
Medical, dental, and vision insurance coverage (associate only) after successful completion of the initial 90-day probationary period.
Company-matched retirement plan available after successful completion of the initial 90-day probationary period.
Paid time off during the first year of employment.
Supportive small business environment with opportunities for professional growth.
Convenient location near Historic Medina Square.
If you are a motivated, licensed insurance professional looking to contribute to a dynamic team, please submit your resume and cover letter for consideration.
- Location:
- Medina