Customer Service Representative - State Farm Agent Team Member

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Benefits:
401(k) matching
Bonus based on performance
Company parties
Competitive salary
Dental insurance
Free food & snacks
Health insurance
Opportunity for advancement
Paid time off
Parental leave
Training & development
Vision insurance
ROLE DESCRIPTION: As a customer service representative, you are vital to our daily business operations and clients’ success. You grow our agency through meaningful client relations and acting as a liaison between clients needs and agency departments. You improve the lives of our clients by proactively marketing relevant products and services and educating our clients on their benefits. You will also help maintain our relationship with our current clients. This is a unique combination of sales and service, showcasing your talents in both worlds!
At Amanda Chase Insurance Agency, we take immense pride in consistently ranking among the top 5% of State Farm Insurance agents in the United States. Working with us is a unique experience due to the level of skill, knowledge, and drive it takes to be on our team. However, what truly sets us apart is our dedication to providing exceptional service with a personal touch, empowering our clients to safeguard their dreams and build a secure future.
We truly value of each team member's contributions and working with us is an honor we take seriously. RESPONSIBILITIES:
Establish client relationships and follow up with clients, as needed.
Provide prompt, accurate, and friendly customer service. Service can include responding to inquiries regarding insurance availability, eligibility, coverages, policy changes, transfers, claim submissions, and billing clarification
Promote successful and long-lasting client relations.
Exhibit and uphold our agency Core Values of Optimism, Balance, Respect, Accountability and Growth.
QUALIFICATIONS: • Self-Motivated: You have an innate ability to set goals, stay focused, and proactively seek opportunities for growth and success. • Team-Oriented: While you excel as an individual, you also thrive as part of a cohesive team, valuing the collective achievement. • Positive Attitude: Your belief in the power of positivity allows you to approach challenges with enthusiasm and embrace each day with a can-do spirit. • Initiative: You are not afraid to take the lead, explore innovative solutions, and go above and beyond to exceed expectations. • People Person: You genuinely enjoy engaging with others, building relationships, and helping people find solutions that suit their unique needs. • Extroverted: Your outgoing nature energizes and inspires those around you, making every interaction a memorable one. Fluent in Spanish highly preferred.
BENEFITS:
Generous Paid time off (holidays and personal/sick days)
Salary plus commission, and tiered individual and team bonuses
Health benefits
Disability insurance stipend
Agency sponsored team events
Ongoing education in customer service skills and top sales strategies
Paid training
Additional days of PTO awarded based on team achievements
Working alongside a highly sought after team with an excellent office culture
Growth potential/opportunities for advancement within my agency
401(k) with match
Monday-Friday schedule, no weekends or evening hours
Join Our Family: At Amanda Chase Insurance Agency, we create a work environment that fosters growth, camaraderie, and the opportunity to make a real impact in our clients' lives. We take immense pride in consistently ranking among the top 5% of State Farm agents in the country.  If you are excited about the prospect of working in a prestigious agency, delivering top-notch service, and immersing yourself in the vibrant Winter Park community, we invite you to apply for the Sales Account Manager position.
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Location:
Winter Park

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