Benefits:

Bonus based on performance

Paid time off

Position Overview

Successful State Farm Agent is seeking a qualified professional to join their winning team for the role of Customer Service Representative. We seek an energetic professional interested in helping our business grow through value-based conversations and remarkable customer experience. If you are a motivated self-starter who thrives in a fast-paced environment, then this is your opportunity for a rewarding career with excellent income and growth potential.

Responsibilities

Establish customer relationships and follow up with customers, as needed.

Provide prompt, accurate, and friendly customer service. Service can include responding to inquiries regarding insurance availability, eligibility, coverages, policy changes, transfers, claim submissions, and billing clarification.

Use a customer-focused, needs-based review process to educate customers about insurance options.

As an Agent Team Member, you will receive...

Salary plus commission/bonus

Hourly pay

Paid time off (vacation and personal/sick days)

Valuable experience

Growth potential/Opportunity for advancement within my agency

Requirements

Excellent interpersonal skills

Excellent communication skills - written, verbal and listening

Organizational skills

Self-motivated

Detail oriented

Proactive in problem solving

Dedicated to customer service

Able to learn computer functions

Experience in a variety of computer applications, particularly Windows

Pride in getting work done accurately and timely

Ability to work in a team environment

Ability to multi-task

Ability to effectively relate to a customer

Property and Casualty license (must be able to obtain)

Must be available to work the following schedule: Mon-Fri 830am to 5pm