Customer Service Representative - State Farm Agent Team Member

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Benefits:
Hiring bonus
Licensing paid by agency
Bonus based on performance
Competitive salary
Dental insurance
Flexible schedule
Health insurance
Opportunity for advancement
Paid time off
Training & development
Vision insurance
ABOUT OUR AGENCY: Since 2013, our agency has been a top-performing office in Central Arkansas, achieving Million Dollar Round Table status and setting the standard for excellence. We are a high-energy, results-driven team that takes pride in providing outstanding service while creating real opportunities for professional growth.
We offer competitive salary, commissions, health, vision, and dental benefits, paid time off, and office incentives to reward hard work and dedication. Our culture is supportive and goal-oriented, where team members are encouraged to grow, succeed, and maximize their earning potential.
If you’re looking to be part of a top-tier agency that values its people and provides the tools for success, we’d love to connect with you!
ROLE DESCRIPTION: As a Customer Service Representative - State Farm Agent Team Member with Charlotte Potts - State Farm Agent, you will generate the kind of exceptional customer experiences that reinforce the growth of a successful insurance agency. Your attention to detail, customer service skills, and desire to help people make you a fit. You will enhance your career while resolving customer inquiries, coordinating with other agency team members, and anticipating the needs of the community members you support.
We look forward to connecting with you if you are the customer-focused and empathetic team member we are searching for. We anticipate internal growth opportunities for especially driven and sales-minded candidates.
RESPONSIBILITIES:
Answer customer inquiries and provide policy information.
Assist customers with policy changes and updates.
Process insurance claims and follow up with customers.
Maintain accurate records of customer interactions.
QUALIFICATIONS:
Communication and interpersonal skills.
Detail-oriented and able to multitask.
Previous customer service experience preferred.
Apply
Location:
Little Rock
Job Type:
PartTime

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