Customer Service Representative - State Farm Agent Team Member

42 Days Old

Benefits:
401(k)
401(k) matching
Bonus based on performance
Competitive salary
Flexible schedule
Opportunity for advancement
Paid time off
Training & development
ROLE DESCRIPTION: As a Customer Service Representative - State Farm Agent Team Member with Matt Roe - State Farm Agent, you will generate the kind of exceptional customer experiences that reinforce the growth of a successful insurance agency. Your attention to detail, customer service skills, and desire to help people make you a fit. You will enhance your career while resolving customer inquiries, coordinating with other agency team members, and anticipating the needs of the community members you support.
We look forward to connecting with you if you are the customer-focused and empathetic team member we are searching for. We anticipate internal growth opportunities for especially driven and sales-minded candidates.
RESPONSIBILITIES:
Answer customer inquiries and provide policy information.
Assist customers with policy changes and updates.
Process insurance claims and follow up with customers.
Maintain accurate records of customer interactions.
QUALIFICATIONS:
Communication and interpersonal skills.
Detail-oriented and able to multitask.
Previous customer service experience preferred.
Willing to obtain Property & Casualty License
About Us: State Farm is a Fortune 20 Company that is over 100 years old.  We help manage the risks of everyday life, recover from the unexpected, and realize their dreams.  Our Agency helps people worry less, so they can live more!
Location:
Syracuse
Job Type:
PartTime

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