Customer Service Representative - State Farm Agent Team Member

33 Days Old

Job Description

Job Description
Benefits:
  • Hiring bonus
  • Simple IRA with employer match
  • Bonus based on performance
  • Competitive salary
  • Flexible schedule
  • Opportunity for advancement
  • Paid time off
  • Training & development

ABOUT OUR AGENCY:
With over 35 years of experience in the insurance industry, Ive built a career rooted in service, consistency, and growth. I started working for State Farm while in college and officially opened my own agency in 2000. Since then, Ive proudly served our community from the same location for 25 years. I hold a Bachelor's degree from the University of Akron, a Chartered Financial Consultant designation from the American College of Financial Services, and am Series 6 licensedbringing a depth of financial knowledge to the agency.

Our office is small but mighty, currently a team of three and looking to grow by one or two more. We have a loyal and close-knit culture where having fun, delivering exceptional service, and building lasting client relationships are at the heart of what we do. Our team is competitive, customer-centric, and always striving to growqualities that helped us earn the #1 multiple line agency award in our five-state zone. Outside the office, my family and I are active in a Christian-based charitable organization and heavily involved in supporting local high school sports and nonprofits.

If youre driven, people-focused, and want to be part of a growing agency with a legacy of success, wed love to meet you.

ROLE DESCRIPTION:
As a Customer Service Representative - State Farm Agent Team Member with Jared Swank - State Farm Agent, you will generate the kind of exceptional customer experiences that reinforce the growth of a successful insurance agency. Your attention to detail, customer service skills, and desire to help people make you a fit. You will enhance your career while resolving customer inquiries, coordinating with other agency team members, and anticipating the needs of the community members you support.

We look forward to connecting with you if you are the customer-focused and empathetic team member we are searching for. We anticipate internal growth opportunities for especially driven and sales-minded candidates.

RESPONSIBILITIES:
  • Answer customer inquiries and provide policy information.
  • Assist customers with policy changes and updates.
  • Process insurance claims and follow up with customers.
  • Maintain accurate records of customer interactions.
QUALIFICATIONS:
  • Communication and interpersonal skills.
  • Detail-oriented and able to multitask.
  • Previous customer service experience preferred.

Apply
Location:
Olmsted Falls
Job Type:
PartTime
Category:
Business

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