Benefits:

Flexible schedule

Opportunity for advancement

Training & development

Bonus based on performance

Competitive salary

Paid time off

ABOUT OUR AGENCY: With 13 years of experience as a State Farm agent and a total of 20 years with the company, Daniela  leads a dedicated team of six professionals. Our office fosters a supportive and inclusive culture, offering paid time off to ensure a healthy work-life balance. Beyond our professional commitments, we am actively involved in the community through the Rotary Club of Lake Conroe, participating in various charitable initiatives and community service projects. This involvement reflects our agency's commitment to giving back and making a positive impact locally.

ROLE DESCRIPTION:

As a Customer Service Representative - State Farm Agent Team Member with Daniela Pratt - State Farm Agent, you will generate the kind of exceptional customer experiences that reinforce the growth of a successful insurance agency. Your attention to detail, customer service skills, and desire to help people make you a fit. You will enhance your career while resolving customer inquiries, coordinating with other agency team members, and anticipating the needs of the community members you support.

We look forward to connecting with you if you are the customer-focused and empathetic team member we are searching for. We anticipate internal growth opportunities for especially driven and sales-minded candidates.

RESPONSIBILITIES:

Answer customer inquiries and provide policy information.

Assist customers with policy changes and updates.

Process insurance claims and follow up with customers.

Maintain accurate records of customer interactions.

QUALIFICATIONS:

Communication and interpersonal skills.

Detail-oriented and able to multitask.

Previous customer service experience preferred.

Bilingual Spanish preferred.