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Benefits:

401(k) matching Paid time off Training & development ROLE DESCRIPTION:

As a Customer Service Representative - State Farm Agent Team Member with Mandi Fortner - State Farm Agent, you will generate the kind of exceptional customer experiences that reinforce the growth of a successful insurance agency. Your attention to detail, customer service skills, and desire to help people make you a fit. You will enhance your career while resolving customer inquiries, coordinating with other agency team members, and anticipating the needs of the community members you support.

We look forward to connecting with you if you are the customer-focused, friendly, happy, hard-working and empathetic team member we are searching for. This will be the front desk, first impression, and face of our agency position. We are looking for someone who really loves helping people and has a servant's heart.

RESPONSIBILITIES: The front desk person and the first point of contact for our customers to help them or to delegate. Answer customer inquiries and provide policy information. Assist customers with policy changes and updates. Process insurance claims and follow up with customers. Maintain accurate records of customer interactions. QUALIFICATIONS: Communication and interpersonal skills. High level of emotional intelligence. Detail-oriented and able to multitask. Hard-working. Previous customer service experience preferred. Works well with a team of 12+ people of all ages and personality types. Compensation: $35,000.00 - $55,000.00 per year

My team's mission is to help people manage the risks of everyday life, recover from the unexpected and realize their dreams. We are located in Millbrook, AL and help customers with their insurance and financial services needs, including: Auto insurance Home insurance Life insurance Retirement planning

State Farm agents are independent contractors who hire their own employees. State Farm agents' employees are not employees of State Farm. Agents are responsible for and make all employment decisions regarding their employees.