Customer Service Representative - State Farm Agent Team Member, Bonita

Customer Service Representative - State Farm Agent Team Member

52 Days Old

Benefits:

Laptop and all work material
Office Luncheons and team events
Gym Stipend
Retirement Plan
Life Insurance
Company parties
Free uniforms
Health insurance
Opportunity for advancement
Paid time off
Training & development

ROLE DESCRIPTION:

As a Customer Service Representative with Claudia Alarcon State Farm, you will generate the kind of exceptional customer experiences that reinforce the growth of a successful insurance agency. Your attention to detail, customer service skills, and desire to help people make you a fit. You will enhance your career while resolving customer inquiries, coordinating with other agency team members, and anticipating the needs of the community members you support.

We look forward to connecting with you if you are the customer-focused and empathetic team member we are searching for. We anticipate internal growth opportunities for especially driven and sales-minded candidates.

RESPONSIBILITIES:

Answer customer inquiries and provide policy information.
Process billing Inquires, payments, and reinstatements.
Assist customers with policy changes and updates.
Process insurance claims and follow up with customers.
Maintain accurate records of customer interactions and follow all agency compliance procedure.
Participate in team training and contribute to smooth office operations

QUALIFICATIONS:

Active California Property and Casualty License
Previous customer service experience preferred.
Communication and interpersonal skills.
Detail-oriented and able to multitask.
Organized reliable and detail oriented
Insurance experience preferred (but not required)
Bilingual English/ Spanish preferred

Compensation: $20.00 - $23.00 per hour

My team's mission is to help people manage the risks of everyday life, recover from the unexpected and realize their dreams. We are located in Bonita, CA and help customers with their insurance and financial services needs, including:

Auto insurance
Home insurance
Life insurance
Retirement planning

State Farm agents are independent contractors who hire their own employees. State Farm agents' employees are not employees of State Farm. Agents are responsible for and make all employment decisions regarding their employees.

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Location:: Bonita

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