Benefits:

• 401(k)
• Health insurance
• Opportunity for advancement
• Paid time off
• Training & development

ABOUT US:
Join the Nate Atkins State Farm Agency, where youll be part of a supportive and collaborative team dedicated to delivering exceptional customer service. We value professional growth, offering ongoing training and mentorship to help you advance your career. As a community-focused agency, we take pride in making a positive impact while fostering an inclusive and respectful workplace. With opportunities for career development and recognition for hard work, youll find a rewarding and stable path within our team. If youre passionate about helping others and looking for a dynamic environment, wed love to hear from you!

ROLE DESCRIPTION:
As a Customer Service Representative - State Farm Agent Team Member with Nate Atkins - State Farm Agent, you will generate the kind of exceptional customer experiences that reinforce the growth of a successful insurance agency. Your attention to detail, customer service skills, and desire to help people make you a fit. You will enhance your career while resolving customer inquiries, coordinating with other agency team members, and anticipating the needs of the community members you support.

We look forward to connecting with you if you are the customer-focused and empathetic team member we are searching for. We anticipate internal growth opportunities for especially driven and sales-minded candidates.

RESPONSIBILITIES:

• Answer customer inquiries and provide policy information.
• Assist customers with policy changes and updates.
• Process insurance claims and follow up with customers.
• Maintain accurate records of customer interactions.

QUALIFICATIONS:

• Communication and interpersonal skills.
• Detail-oriented and able to multitask.
• Previous customer service experience preferred.
• Must be able to obtain both Property and Casualty and Life and Health License