Benefits:

• 401(k)
• Bonus based on performance
• Competitive salary
• Health insurance
• Opportunity for advancement
• Paid time off
• Training & development

Customer Service Representative Insurance


Denver, CO | Full-Time
Competitive Pay + Performance Bonuses | Licensing Support Available



Provide Outstanding Service. Grow Professionally. Build a Career with Purpose.


Are you someone who genuinely enjoys helping others and thrives in a supportive, professional environment? Are you looking for a career that combines meaningful client service with long-term growth opportunities?

Were seeking a Customer Service Representative to join our team and serve as a key point of contact for our insurance clients. In this role, youll assist with policy servicing, claims support, and day-to-day client communication. Youll also have the opportunity to identify additional coverage needs from within our existing client baseproviding well-rounded protection and peace of mind.

This is an excellent opportunity for someone who is service-oriented, organized, and eager to grow their career in the insurance industry.


Key Responsibilities:

• Respond to client inquiries via phone, email, and in person with professionalism and care
  
  
• Assist with policy updates, changes, billing questions, and claims-related follow-up
  
  
• Maintain accurate records and ensure client information is kept up to date
  
  
• Identify opportunities to improve client protection by offering additional coverage options
  
  
• Work closely with licensed team members to ensure a seamless and supportive client experience
  
  
• Expand into additional sales support duties over time, based on performance and interest
  
  

What Were Looking For:

• Strong verbal and written communication skills
  
  
• A customer-first mindset with attention to detail and problem-solving ability
  
  
• Ability to manage multiple tasks and remain organized in a fast-paced environment
  
  
• Previous customer service experience preferred (insurance background a plus)
  
  
• Willingness to engage in product conversations and identify client needs with confidence
  
  

Licensing Requirements:


This role requires active Property & Casualty and Life & Health insurance licenses.
If you're not currently licensed, you must be willing and able to obtain them within a specified timeframe.
Licensing assistance may be provided to qualified candidates. Employment is contingent upon obtaining the required licenses.


Why Join Our Team?

• Competitive hourly compensation + performance-based bonuses
  
  
• Paid training and licensing support
  
  
• Career advancement into sales or account management roles
  
  
• A positive, team-oriented agency culture
  
  
• The opportunity to make a meaningful impact by helping clients feel protected and supported
  
  

Ready to take the next step?


Apply now and start building a career where exceptional service leads to lasting opportunity.