Benefits:

• Bonus based on performance
• Competitive salary
• Opportunity for advancement
• Paid time off
• Training & development

Customer Service Representative ROLE DESCRIPTION:
As a customer service representative CSR with Michael Morgan State Farm, you will generate the kind of exceptional customer service representative experiences that reinforce the growth of a successful insurance agency. Your attention to detail, customer service skills, and desire to help people make you a fit. You will enhance your career while resolving customer inquiries, coordinating with other agency team members, and anticipating the needs of the community members you support.

We look forward to connecting with you if you are the customer service representative and empathetic team member we are searching for. We anticipate internal growth opportunities for especially driven and sales-minded candidates.

Customer Service Representative RESPONSIBILITIES:

• Answer customer service inquiries and provide policy information.
• Assist customers with policy changes and updates.
• Process insurance claims and follow up with customers.
• Maintain accurate records of customer interactions.

Customer Service Representative QUALIFICATIONS:

• Communication and interpersonal skills.
• Detail-oriented and able to multitask.
• Previous customer service experience preferred.