Customer Service Representative - State Farm Agent Team Member

New Today

Benefits:
Licensing paid by agency
Bonus based on performance
Competitive salary
Flexible schedule
Health insurance
Opportunity for advancement
Paid time off
Training & development
ABOUT OUR AGENCY: Born and raised in Texas, I attended the University of Texas in Austin and never left the city I love. After nearly a decade working in a longtime State Farm agent’s office, I opened my own agency in Wells Branch—a community known for its strong family involvement and spirit.
I became a State Farm Agent because it allowed me to connect with people in meaningful ways and challenge myself to grow. Over time, it’s become more than a career—it’s a calling. We work hard, support each other, and make every day both rewarding and fun.
Our agency is dedicated to protecting what matters most, while also giving back through schools, charity events, and community activities. Team members enjoy competitive pay with commission, bonuses, and incentives, plus health insurance with an HRA, a $50K life benefit, team-building events, and in-office contests. I’ll also help you get licensed, provide training, and support your career goals.
If you’re motivated, community-minded, and eager to grow with a supportive team, we’d love to hear from you!
COMPENSATION:
$40-50k annually
Higher earnings available including commissions, bonuses and incentives
ROLE DESCRIPTION: As a Customer Service Representative - State Farm Agent Team Member with Marijane Billington - State Farm Agent, you will generate the kind of exceptional customer experiences that reinforce the growth of a successful insurance agency. Your attention to detail, customer service skills, and desire to help people make you a fit. You will enhance your career while resolving customer inquiries, coordinating with other agency team members, and anticipating the needs of the community members you support.
We look forward to connecting with you if you are the customer-focused and empathetic team member we are searching for. We anticipate internal growth opportunities for especially driven and sales-minded candidates.
RESPONSIBILITIES:
Answer customer inquiries and provide policy information.
Assist customers with policy changes and updates.
Process insurance claims and follow up with customers.
Maintain accurate records of customer interactions.
QUALIFICATIONS:
Communication and interpersonal skills.
Detail-oriented and able to multitask.
Previous customer service experience preferred.
Apply
Location:
Austin
Job Type:
PartTime

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