Customer Service Representative - State Farm Agent Team Member

New Yesterday

Benefits:
Simple IRA
Bonus based on performance
Competitive salary
Opportunity for advancement
Paid time off
Training & development
ABOUR OUR AGENCY: I’ve been a State Farm agent for 25 years and love leading a small, tight-knit team here in Racine County. I’m now looking to grow the team with someone who shares our values and passion for helping others.
I’ve been married for 35 years, have two sons, four wonderful grandkids, and two dogs—Max and Levi. Faith and family are central to everything I do.
I’m proud to be a longtime community member and have served as a PTO President, speaker for Professional Business Women of SE Wisconsin, and a volunteer with Hunger Task Force. I’m also a multi-time qualifier for both Ambassador Travel and State Farm Pacesetter.
If you're looking for a supportive, family-first work environment with deep roots in the community, you might be a perfect fit.
ROLE DESCRIPTION: As a Customer Service Representative - State Farm Agent Team Member with Lisa Ramlow - State Farm Agent, you will generate the kind of exceptional client experiences that reinforce the growth of a successful insurance agency. Your attention to detail, customer service skills, and desire to help people make you an ideal fit. You will enhance your career while resolving customer inquiries, coordinating with other agency team members, and anticipating the needs of the community members you support.
We look forward to connecting with you if you are the ideal customer-focused and empathetic team member we are searching for. We anticipate internal growth opportunities for especially driven and sales-minded candidates.
RESPONSIBILITIES:
Answer customer inquiries and provide policy information.
Assist clients with policy changes and updates.
Process insurance claims and follow up with clients.
Maintain accurate records of customer interactions.
QUALIFICATIONS:
Strong communication and interpersonal skills.
Detail-oriented and able to multitask.
Previous customer service experience preferred.
Apply
Location:
Wind Lake

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